Administration Support

Southern Cross Healthcare; Auckland; On-site; NZD 55,000 - 70,000; Full time

Benefits offered by this job

Remuneration package

Employee referral bonus

Health insurance

Wellbeing programme

Christmas breaks

Partner discounts

Employee Network

Job summary

Southern Cross Brightside Hospital in Auckland is seeking an organised, proactive administrator to join our Administration team. This permanent, full-time role involves welcoming patients, handling patient information, and supporting hospital staff with a busy, varied workload.

You will use Microsoft Office, manage multiple priorities with confidentiality, and may assist across different areas of the hospital.

Qualifications

• Previous experience in an administration, coordination or customer service role.
• Strong communication and interpersonal skills, with a professional and welcoming approach.
• Excellent organisational skills and the ability to manage multiple priorities while maintaining accuracy and confidentiality.
• Confidence using Microsoft Office and learning new systems.
• Experience managing financial administration tasks, including invoicing, payments or funding arrangements.
• A collaborative and flexible approach, with a willingness to support different areas of the hospital as required.
• Flexibility to work a rotating roster across morning and afternoon shifts, including Saturdays when required.
• Experience working in a healthcare environment would be advantageous but is not essential.
• Competitive Rewards: Attractive remuneration package and employee referral bonus scheme.
• Health & Wellbeing: Funded health insurance, a comprehensive wellbeing programme, and generous Christmas/New Year breaks.
• Perks & Community: Discounts from a range of partners and the opportunity to join our Employee Network.

Responsibilities

• As part of our Administration team, you'll play an important part in the day-to-day operation of the hospital.
• From welcoming patients and visitors through our doors to supporting medical specialists and hospital teams behind the scenes, no two days will be the same.
• This is a busy and varied role where you'll support a range of administrative functions, manage patient information, and support colleagues across the team by providing flexible assistance during busy periods and wherever required.
• If you enjoy variety, thrive on helping others, and take pride in creating great experiences, this could be the perfect role for you.
• We're looking for someone who is organised, proactive and enjoys working as part of a team.
• Whether you're helping a patient navigate their hospital journey, supporting visiting specialists, or assisting with administrative projects and process improvements, you'll take pride in delivering exceptional service and making a positive difference every day.

Skills

Communication

Interpersonal skills

Organisation

Customer service

Microsoft Office

Adaptability

Healthcare experience

Tools

Microsoft Office

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Southern Cross Healthcare – Auckland, North Island

Southern Cross Brightside Hospital in Epsom, Auckland has 33 in-patient beds and 6 day-stay chairs. Surgical specialities include Orthopaedics, Urology, Gynaecology, General Surgery, Plastic and Reconstructive Surgery and Otolaryngology.

Our hospital features an intermediate care facility, a specialised post-operative ward for patients with medical conditions or surgical issues that require an enhanced level of monitoring and care. The beds are equipped to support invasive monitoring, medical infusions, and a 24-hour monitoring service, with specialised nurses with the knowledge and skills to deliver a more sophisticated level of care as required.

As part of our Administration team, you'll play an important part in the day-to-day operation of the hospital. From welcoming patients and visitors through our doors to supporting medical specialists and hospital teams behind the scenes, no two days will be the same. You'll often be the first person our patients interact with, helping to create a warm, professional and reassuring experience from the moment they arrive.

This is a busy and varied role where you'll support a range of administrative functions, manage patient information, and support colleagues across the team by providing flexible assistance during busy periods and wherever required. If you enjoy variety, thrive on helping others, and take pride in creating great experiences, this could be the perfect role for you.

We're looking for someone who is organised, proactive and enjoys working as part of a team. Whether you're helping a patient navigate their hospital journey, supporting visiting specialists, or assisting with administrative projects and process improvements, you'll take pride in delivering exceptional service and making a positive difference every day.

This is a permanent, full-time opportunity based at Southern Cross Brightside Hospital.

• Previous experience in an administration, coordination or customer service role.
• Strong communication and interpersonal skills, with a professional and welcoming approach.
• Excellent organisational skills and the ability to manage multiple priorities while maintaining accuracy and confidentiality.
• Confidence using Microsoft Office and learning new systems.
• Experience managing financial administration tasks, including invoicing, payments or funding arrangements.
• A collaborative and flexible approach, with a willingness to support different areas of the hospital as required.
• Flexibility to work a rotating roster across morning and afternoon shifts, including Saturdays when required.
• Experience working in a healthcare environment would be advantageous but is not essential.
• Competitive Rewards: Attractive remuneration package and employee referral bonus scheme.
• Health & Wellbeing: Funded health insurance, a comprehensive wellbeing programme, and generous Christmas/New Year breaks.
• Perks & Community: Discounts from a range of partners and the opportunity to join our Employee Network.

Ko wai matou | Our Organisation

At Southern Cross Healthcare, our purpose is clear: to advance quality healthcare across Aotearoa New Zealand. Our values shape everything we do:

• Care First – We lead with compassion, delivering care that’s deeply human through genuine manaakitanga.
• Better Together – Collaboration is our strength. We unite diverse skills and perspectives to create better outcomes for all.
• Pursue Excellence – We strive to improve, innovate, and excel every day—never settling, always aiming to deliver our best.

We’re proud to bring together over 4,000 skilled professionals—including 2,000 nurses and anaesthetic technicians—working alongside more than 1,200 specialists, surgeons, anaesthetists, and allied health experts. Together, we’re one of Aotearoa New Zealand’s largest and most trusted healthcare providers.

Driven by a strong ‘for purpose’ ethos, we think beyond financial quarters—planning for generations to come.

We honour Te Tiriti o Waitangi and foster a culturally safe environment that reflects manaakitanga and values the unique perspectives of our people. Our core value, Better Together, guides our goal to build a workforce that mirrors the diversity of Aotearoa New Zealand.

If you have specific needs or would like to discuss how we can support you, please contact our Talent Acquisition team at *******@schl.co.nz for a confidential conversation.

Join us, and together, each of us can be part of something important, helping people live their best lives by reimagining healthcare.

For a copy of the Job Description visit administration-support---position-description.pdf