Account Manager

CSR; Auckland; On-site; NZD 70,000 - 100,000; Full time

Benefits offered by this job

14 weeks parental leave

Employee assistance program

Rewards program discounts

Job summary

CSR are seeking a commercially focused Account Manager to join our Auckland team. You will manage a portfolio of multi-brand customer accounts across the North Island, driving sustainable sales growth and building strong, long-term partnerships.

This role suits a motivated sales professional who thrives autonomously, develops strategic plans, and delivers exceptional customer outcomes in a fast-paced environment.

Qualifications

• Proven success in Account Management, Business Development, or Sales roles.
• Proficiency with CRM systems and Microsoft Office applications.
• Strong commercial acumen with demonstrated negotiation skills.
• Excellent relationship-building and stakeholder management capabilities.
• Strong analytical, planning, and problem-solving skills.
• Ability to identify opportunities and translate them into sustainable growth.
• Highly organised with excellent time management skills.
• Construction or Building Industry highly regarded

Responsibilities

• Manage and grow a portfolio of multi-brand customer accounts across the North Island.
• Develop strong customer relationships and become a trusted business partner.
• Conduct regular business reviews and identify opportunities for growth.
• Deliver sales, revenue, volume, and margin targets.
• Develop and execute account growth and customer development plans.
• Negotiate pricing, promotions, contractual agreements, and trading terms.
• Identify and secure new business opportunities within existing and prospective accounts.
• Collaborate with Marketing, Supply Chain, Customer Service, and Finance teams to deliver customer solutions.
• Maintain accurate sales forecasts, account plans, and reporting.
• Ensure the successful execution of commercial and promotional initiatives.

Skills

Account management

Business development

Sales

CRM systems

Microsoft Office

Negotiation

Relationship management

Time management

Tools

CRM systems

Microsoft Office

Job description

At CSR, we're building a better future together.

We are a team of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'. As a leading Australian Manufacturing business, we're at the forefront of developing innovative, sustainable, and high performing building products and systems.

At CSR, we put people first. We are committed to creating a safe, respectful, supportive, and inclusive working environment that enables everyone to feel valued, grow and truly thrive. We are committed to providing equal opportunity for everyone and welcoming people of all backgrounds, identities, experiences, abilities, and life stage.

The Opportunity

CSR are seeking a commercially focused and relationship-driven Account Manager to join our team based in Auckland. In this role, you will be responsible for managing and growing a portfolio of key multi-brand customers across the North Island, driving sustainable sales growth while building strong, long-term customer partnerships.

This is an exciting opportunity for a motivated sales professional who enjoys working autonomously, developing strategic account plans, and delivering exceptional customer outcomes in a fast-paced environment.

As the Account Manager, you will play a critical role in protecting and growing revenue within the multi-brand channel. You will work closely with customers and internal stakeholders to identify opportunities, execute commercial initiatives, and ensure outstanding service delivery.

In This Role You Will

• Manage and grow a portfolio of multi-brand customer accounts across the North Island.


• Develop strong customer relationships and become a trusted business partner.


• Conduct regular business reviews and identify opportunities for growth.


• Deliver sales, revenue, volume, and margin targets.


• Develop and execute account growth and customer development plans.


• Negotiate pricing, promotions, contractual agreements, and trading terms.


• Identify and secure new business opportunities within existing and prospective accounts.


• Collaborate with Marketing, Supply Chain, Customer Service, and Finance teams to deliver customer solutions.


• Maintain accurate sales forecasts, account plans, and reporting.


• Ensure the successful execution of commercial and promotional initiatives.

What You’ll Bring

• Proven success in Account Management, Business Development, or Sales roles.


• Proficiency with CRM systems and Microsoft Office applications.


• Strong commercial acumen with demonstrated negotiation skills.


• Excellent relationship-building and stakeholder management capabilities.


• Strong analytical, planning, and problem-solving skills.


• Ability to identify opportunities and translate them into sustainable growth.


• Highly organised with excellent time management skills.


• Construction or Building Industry highly regarded


• Ability and willingness to travel throughout the North Island as required.

What We Offer

• Supportive and collaborative culture that fosters innovation and inclusion. You'll be surrounded by talented colleagues who are passionate about their work and committed to helping each other succeed.


• Employee benefits including up to 14 weeks of paid parental leave and access to an employee assistance program and discounts through employee rewards programs.


• Rewarding career with on-the-job learning, development, and upskilling opportunities within and across our brands