Store Manager - Stavanger

PARETO SECURITIES AS; Stavanger; On-site; NOK 500,000 - 700,000; Full time

Job summary

A Danish fashion house is seeking an experienced Store Manager to lead their store in Stavanger, Norway. The ideal candidate will be responsible for achieving KPI targets, managing a motivated team, and delivering exceptional customer service. This role requires strong leadership skills, a results-oriented mindset, and fluency in both Norwegian and English. Join a community passionate about fashion and innovation while fostering a positive store culture.

Qualifications

• Solid management background with proven experience in high-end retail.
• Ability to drive team performance and deliver excellent customer service.
• Strong organizational and communication skills.

Responsibilities

• Achieve KPI targets and budgets set by the Area Manager.
• Lead and support the store team in daily operations.
• Provide training and coaching to staff members.
• Ensure store is presentable and organizes in compliance with VM guidelines.

Skills

Customer relations

Sales-driven mindset

Performance analysis

Fluency in Norwegian

Fluency in English

Education

Minimum 2 years of store management experience

Job description

Store Manager – Stavanger

WE ARE LOOKING FOR AN EXPERIENCED STORE MANAGER TO LEAD OUR BEAUTIFUL STORE IN STAVANGER, NORWAY!

You will be an ambassador for GANNI. You will work within our beautifully curated stores. The GANNI culture is based on a learning and results-driven mentality. Where everyone is united by a common purpose.

At GANNI we are passionate and optimistic people who live and breathe everything we stand for. You have a responsible, environmentally friendly approach to our business. You keep an open mind, you are authentic in everything you do.

You will run a business that is based on an omnichannel/omnicommerce mentality where missing a sale is not an option. You have a result-oriented mindset and you will drive footfall through a digital client outreach program as an integral part of daily business. Through online booking services and in-store events, you and your team will build and foster the GANNI community.

You will lead and support your team to always deliver service that is seamless, efficient and dedicated to the client’s needs. You will be managing, motivating and leading your store team to achieve KPI targets and you will create a culture within your team that is authentic, optimistic and driven by results and the opportunity to learn.

Key Responsibilities

• Achieve budgets and KPI targets set by the Area Manager
• Analyse performance and take relevant actions on areas of improvement, in order to develop business growth
• Diligently following up on action plans put in place
• Aligning business priorities and action plans together with the Area Manager
• Setting daily, weekly and monthly expectations of store results and individual team performances and following up persistently
• Organise and provide effective training and workshops with the team using tools provided by the Area Manager and the Training team
• Deliver Weekly and Monthly reporting to deadlines set by the Area Manager
• Planning store schedules productively, and following up regularly on salary spending

Team Management

• Leading by example the team in store by following the GANNI standards and selling procedure
• Coaching, motivating, inspiring and challenging the team in order to optimise performance
• Ensuring all team members are fully trained on collections, following the HUB academy guidelines and GANNI values
• Organising monthly staff meetings
• Recruitment and onboarding of client advisors
• Applying disciplinary procedure in a timely manner, where necessary
• Ensuring GANNI HR policies and procedures are met at all times
• Ensuring grooming and behavior of staff members is professional and inspirational at all times
• Execution of yearly PDP and appraisal discussions

Operational

• Ensure storefront and BOH are presentable, organized and easy to navigate at all time
• Responsibility for weekly stocktake and shrinkage results
• Responsibility for all operational and commercial activities, including handling deliveries, RTW, sale implementation, till procedure, returns processing, claims processing, and omnichannel procedures (fx. BOPIS, EA, BOSFS)
• Organization and implementation of in-store events together with the Marketing team and Area Manager’
• Ensure all VM guidelines are put in place and follow up regularly on standards with VM management

Professional Qualifications

• Solid and proven management background with at least 2 years of store management and team-leading experience
• Strong customer relations and CRM experience.
• Experience working within a high-end retail brand
• Sales-driven, results motivated and goal-oriented
• Experience with leading, motivating and providing excellent sales training to staff members
• Excellent understanding of performance analysis to help drive the business
• Ability to work in a fast-paced environment
• Is fluent in Norwegian and English

Personal Qualifications

• Natural flair for interacting and communicating with people
• Highly organized, structured and service-minded
• Team player yet work well independently
• Loyal and engaged in your workplace
• Passionate about the GANNI brand
• A consistently positive and open-minded attitude towards life and the people in it.

The GANNI Way

We are looking for a true GANNI ambassador - someone who shares our values of Openness (ready to evolve, honest not perfect), Optimism (you never stand still, just dance!), Authenticity (you march at your own beat!), Accountability (no excuses, you make an impact) & Responsibility (make small changes, see big differences).

The GANNI culture is based on a learning and results-driven mentality, where everyone is united by a common purpose of (hack) the fashion system!

GANNI is a state of mind - more than a way of dressing and we love to change the usual practice in everything we do. We are confident and capable of anything! So prepare yourself to be comfortable with the uncomfortable and hacking the system together with our amazing Retail team!

Be Bold and Join Our GANNI Community!

We hope you got all your questions answered and feel motivated to join our team and become a part of the GANNI community.

We will be interviewing candidates continuously and kindly ask you to send your application and CV as soon as possible. Please use the “Apply for position” button.

We welcome applications from all people regardless of gender identities, sexual orientations, ethnicities, racial identities, religious beliefs, disability statuses and personal expressions. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV

About GANNI

Founded in Copenhagen, GANNI is a Danish fashion house led by the husband-and-wife duo Creative Director Ditte Reffstrup and Founder Nicolaj Reffstrup. Born from Ditte’s joyful and uninhibited approach to fashion, GANNI embodies a vision of self-expression, empowering individuals to feel like their most confident selves. More than a fashion brand, GANNI has grown into a mindset—a movement that embraces a community of progressive-minded change‑makers with a distinctive, unconventional sense of style, defining the GANNI Girl and ushering in a new era of luxury. With offices in Copenhagen, Paris, New York, and Shanghai, GANNI is present in over 700 of the world’s most prestigious retailers and operates 70 stores across Europe, the United States, and Asia. GANNI.com delivers to 35 countries globally, including Australia, Canada, and South Korea.

Our Commitment

As a certified B-Corp, GANNI is committed to progress over perfection, always striving to make better choices in every aspect of the business. The brand is dedicated to embracing innovation, particularly through its Fabrics of the Future program and circular initiatives. GANNI publishes an annual Responsibility Report, offering transparency on its progress, commitments, and impact as it continues its journey toward a more responsible future.

Our Vision & Mission

TO PLAYFULLY CHALLENGE CONVENTION AS A FORCE OF POSITIVE CHANGE FOR STYLE, PEOPLE AND PLANET.

Our approach to creating fashion is always disruptive, refreshing and innovative. From challenging the conventions of style, to revolutionizing the business practices of the industry - we challenge the status quo of a cluttered and homogenising landscape in service of better.