Senior Credit Controller

Cedar; London; Hybrid; NOK 513,000 - 628,000; Full time

Job summary

Cedar in Watford is seeking an experienced Senior Credit Controller to own the credit control function, improve cash collection and reduce debtor days.

You will manage end-to-end credit control, collaborating with Finance, Billing and Operations, and drive process improvements across the business.

Qualifications

• Experience in Credit Control, Collections or Accounts Receivable.
• Proven ability to drive cash collection and reduce debtor days.
• Strong numerical, analytical and Excel skills.

Responsibilities

• Manage end-to-end credit control process and debtor collections.
• Proactively chase overdue invoices and resolve disputes.
• Maintain accurate collection records and forecasts.
• Build relationships with key customers to ensure timely payments.
• Prepare monthly cash collection forecasts and debt reports.
• Escalate at-risk accounts and manage debt escalations.
• Support holds and review potential payment delays.
• Drive improvements to reduce debtor days and optimize processes.

Skills

Customer communication

Org and detail

Excel skills

Salesforce (adv)

Tools

Salesforce

Job description

Credit Controller

Location: Watford

Hybrid: 3 days in the office, 2 days from home

Salary: £45,000 per annum + Benefits

Type: Permanent

We are partnering with a fast-growing, private equity-backed international business that is looking for an experienced Senior Credit Controller to take ownership of its credit control function.

Reporting to the Billing Manager, this is a key role focused on improving cash collection, reducing debtor days and enhancing credit control processes across the business.

The Role

You will manage the end-to-end credit control process and work closely with Finance, Billing and Operations teams to maximise cash collection.

Key responsibilities include:

• Managing and collecting outstanding customer debts.
• Proactively chasing overdue invoices and resolving customer queries and disputes.
• Maintaining accurate records of collection activity.
• Building strong relationships with key customers to support timely payment.
• Preparing monthly cash collection forecasts and debt reports.
• Identifying and escalating at-risk accounts.
• Managing debt escalations, including formal collection processes where required.
• Supporting customer account holds and reviewing potential payment delays.
• Driving initiatives to improve collections processes and reduce debtor days.

About You

You will have previous experience in Credit Control, Collections or Accounts Receivable, with a proven ability to drive cash collection and manage overdue debt.

We’re looking for someone who is:

• Tenacious, proactive and confident communicating with customers.
• Comfortable working autonomously and taking ownership of a function.
• Highly organised with strong attention to detail.
• Numerically and analytically strong, with good Excel skills.
• A strong team player with a solutions-focused approach.
• Experience using Salesforce would be advantageous but is not essential.

This is an excellent opportunity to join a high-growth, PE-backed business and make a genuine impact on cash flow, debtor days and finance processes.