Retail Department Lead — Elevate Sales & Team

H&M; Alta; On-site; NOK 480,000 - 720,000; Full time

Benefits offered by this job

Staff discount card

HIP program

Job summary

H&M Group in Alta, Norway, is seeking a Department Manager to lead a store team and champion an inclusive, customer‑focused culture. You’ll drive excellent operational and visual standards, promote products, and coach colleagues to deliver outstanding service.

This permanent full‑time role is based at H&M Thon Senter Alta, with store hours. You’ll recruit, onboard, and develop staff, analyse sales, set goals, and act on commercial opportunities to grow profits and stock efficiency.

Qualifications

• Experience in retail management and operations.
• Strong leadership skills, coaching teams and upholding company values.
• Expertise in sales planning, analysis and reporting.

Responsibilities

• Lead your team to deliver an outstanding customer experience by ensuring excellent operational and visual standards, while actively promoting and selling our products.
• Take responsibility for your store and department’s strengths, analyse sales performance, identify commercial opportunities, set goals, and create plans to optimize results, profits, and stock levels.
• Manage team planning, scheduling, and ensure seamless opening and closing routines.
• Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.
• Stay updated on fashion trends, customer preferences, and competitors to maintain a competitive edge.
• Represent yourself and the brand positively during all customer interactions.

Skills

Retail management

Leadership

Sales planning

Job description

H&M Group in Alta, Norway, is seeking a Department Manager to lead a store team and champion an inclusive, customer‑focused culture. You’ll drive excellent operational and visual standards, promote products, and coach colleagues to deliver outstanding service.

This permanent full‑time role is based at H&M Thon Senter Alta, with store hours. You’ll recruit, onboard, and develop staff, analyse sales, set goals, and act on commercial opportunities to grow profits and stock efficiency.