Norwegian-speaking Travel Assistance Coordinator

Next Job Abroad; Stavanger; On-site; NOK 240,437 - 306,010; Full time

Benefits offered by this job

Relocation package

International work experience

Team environment

Job summary

Next Job Abroad is seeking Norwegian-speaking Assistance Coordinators to join their international travel assistance team. Located in Spain, this role involves supporting Nordic travelers by handling medical care, travel arrangements, and practical assistance. Ideal candidates will be fluent in Norwegian and English, possess strong communication skills, and thrive in a fast-paced environment. Benefits include a relocation package and valuable international work experience in a collaborative team setting.

Qualifications

• Fluent in Norwegian and English is essential.
• Strong communication skills are needed for effective assistance.
• Ability to work in a fast-paced environment and manage stress.

Responsibilities

• Support travelers worldwide via phone and email.
• Handle cases related to illness, accidents, or travel issues.
• Coordinate with hospitals, clinics, airlines, and partners.

Skills

Fluent Norwegian

Fluent English

Strong communication skills

Good computer skills

Attention to detail

Job description

Dreaming about living and working in Spain? Imagine starting your mornings with sunshine, grabbing coffee by the sea, and spending your weekends exploring beaches, Spanish towns and rooftop terraces with an international group of friends. For many people, working abroad in Spain is not just a job, it's a life experience.

Next Job Abroad is currently recruiting Norwegian-speaking Assistance Coordinators for our client's international travel assistance team in Torrevieja (Costa Blanca) and Fuengirola (Costa del Sol). In this role, you'll support Nordic travellers around the world when unexpected situations happen during their trips – helping coordinate medical care, travel arrangements and practical support. It is a dynamic and meaningful role where you help people while building valuable international work experience.

You'll Do

• Support travellers worldwide via phone and email
• Handle cases related to illness, accidents or travel issues
• Provide guidance about travel insurance coverage
• Coordinate with hospitals, clinics, airlines and partners
• Arrange flights, accommodation or medical assistance when needed
• Manage cases in internal systems
• Work the assistance centre’s 24/7 schedule, including day, evening and night shifts

Requirements

• Fluent Norwegian and English
• Strong communication skills
• Comfortable working in a fast-paced environment
• Ability to work shift rotations (day, evening, night)
• Good computer skills and attention to detail
• Additional languages are a plus

Benefits

• Relocation package to help you move to Spain
• Opportunity to gain international work experience
• Work in an international team environment