Norwegian-Speaking Customer Advisor — Frontline Support

Concentrix; Oslo; On-site; NOK 800,000 - 1,000,000; Full time

Job summary

A leading global customer service provider is seeking an empathetic and tech-savvy support professional in Oslo. You will provide essential support to customers via phone, email, and chat while ensuring a high-quality service experience. Your role will also involve resolving complaints and assisting both B2B and B2C clients. Fluency in Norwegian and a proficient command of English are essential, along with strong administrative and technical skills. The company offers competitive pay and relocation support.

Benefits

Relocation support

Social benefits package

Private medical care

Life insurance

Skill development programs

Career advancement opportunities

Qualifications

• Strong communication skills and the ability to work collaboratively.
• Focus on providing excellent customer service.
• Ability to resolve complaints and foster customer trust.

Responsibilities

• Provide support via phone, email, or chat to users.
• Assist both B2B and B2C clients as the first point of contact.
• Resolve customer issues empathetically.

Skills

Team Player

Customer-Centric Mindset

Fluent in Norwegian (C1)

Proficient in English (B2)

Administrative Skills

Technical Proficiency

Job description

A leading global customer service provider is seeking an empathetic and tech-savvy support professional in Oslo. You will provide essential support to customers via phone, email, and chat while ensuring a high-quality service experience. Your role will also involve resolving complaints and assisting both B2B and B2C clients. Fluency in Norwegian and a proficient command of English are essential, along with strong administrative and technical skills. The company offers competitive pay and relocation support.