Night Auditor – Overnight Guest Experience Lead

Radisson Hotel Group; Bærum; On-site; NOK 207,000 - 289,000; Part time

Benefits offered by this job

Hotel discounts

Global and local perks

Job summary

Radisson Blu Park Hotel in Fornebu is seeking a dedicated Night Auditor to join our Night Operations Team. The role focuses on delivering exceptional service, maintaining security, and supporting the guest journey during overnight hours.

You will supervise guest relations, lead by example, and ensure all aspects of the guest experience are delivered at the highest level. Night shifts are 7 consecutive days on, 7 off.

Qualifications

• Flexibility and a positive, Yes I Can Attitude.
• Is a creative problem-solver.
• Passionate about creating extraordinary service.
• Ability to work as part of a team to ensure guest satisfaction.
• Likes having fun at work
• Experience in a similar position is beneficial but not essential
• Knowlede in PMS systems (preferrably SAP) is a differenciator
• English and a Scandiavian language is also a differenciator

Responsibilities

• Night Auditor responsibilities include overseeing guest relations and ensuring a seamless guest experience during overnight shifts.
• Lead by example to ensure the guest journey is anticipated and delivered at the highest level.
• Manage overnight operations and support the Night Supervisors during busy periods.
• Contribute to a positive, hospitable guest experience during the night shift.

Skills

Flexibility

Problem-solving

Customer service

Team player

Fun at work

Experience in similar role

SAP knowledge

English + Scandinavian languages

Tools

SAP PMS

Job description

Radisson Blu Park Hotel in Fornebu is seeking a dedicated Night Auditor to join our Night Operations Team. The role focuses on delivering exceptional service, maintaining security, and supporting the guest journey during overnight hours.

You will supervise guest relations, lead by example, and ensure all aspects of the guest experience are delivered at the highest level. Night shifts are 7 consecutive days on, 7 off.