Manager, Data Center Server Operations

Google LLC; Skien; On-site; NOK 1,400,000 - 2,100,000; Full time

Job summary

Google LLC is seeking a Share Manager for Data Center Server Operations to lead a team of Data Center Technicians responsible for quality installation and maintenance of server hardware and components. The role includes overseeing complex installations and troubleshooting, and driving data-driven improvements at project level.

The candidate will partner with Program Managers and Data Center Operations to shape short- and long-term site strategy, manage budgets, timelines, and resources, and

Qualifications

• Bachelor's degree in a technical field or equivalent practical experience.
• 10 years of experience managing technical teams for installing, configuring, testing, troubleshooting, or maintaining hardware servers and its components.
• Experience in site-level data center operational leadership.
• Experience in a people management, supervision, or team leadership role.
• Experience with Linux and network architecture development.
• Ability to work non-standard hours, including weekends, night shifts and on shift-based schedules as required.

Responsibilities

• Lead a team of Data Center Technicians; set and communicate priorities; provide feedback and coaching.
• Partner with teams to meet goals and manage facility activities and long-term strategies.
• Maintain and execute security and operational procedures; analyze trends for improvements within policies.
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure.
• Support and implement Environmental Health and Safety programs in collaboration with other teams.

Skills

Team leadership

People management

Linux

Network architecture

Project management

Education

Bachelor's degree in a technical field

Tools

Server hardware maintenance

Data center operations tools

Job description

Share Manager, Data Center Server Operations

• Bachelor's degree in a technical field or equivalent practical experience.
  
• 10 years of experience managing technical teams in charge of installing, configuring, testing, troubleshooting, or maintaining hardware servers and its components.
  
• Experience in site-level data center operational leadership.
  
• Experience in a people management, supervision, or team leadership role.
• Experience with different operating systems (e.g., Linux). Experience with developing network architecture.
  
• Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

Preferred qualifications:

• Experience working in data center environments, including building and operating infrastructure, and network and compute architecture and life-cycle, and Linux/Unix system administration.
• Experience with initiating and executing initiatives in a global environment.
• Ability to implement and drive the safety culture at the site, while fostering a collaborative team environment.
• Ability to communicate in Norwegian fluently to support clients in this region.

About the job

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As a Hardware Operations Manager, you will manage a team of Data Center Technicians. You will oversee the quality installation of server hardware and components and take charge of complicated installations/troubleshooting.
Your team will install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). They will also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. They may lead small project teams on larger installations and develop project contingency plans.

As a Manager for the DC Server Operations team, you will manage a team of Data Center Technicians. You will oversee the quality installation of server hardware and components and take charge of complicated installations/troubleshooting. You will identify trends via data analytics at the project level, and drive the changes needed to address them (e.g., improve tools, processes, or procedures). You'll be a point of contact for escalation for the site, quantifying systemic issues and escalating when appropriate. You will work with the partner (e.g., Program Managers, Data Center Operations) to provide input into short-term and long-term strategy, process changes, and task orders for the site. You will manage projects to budget, timeline, and resourcing needs.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities

• Lead a team of individuals, set and communicate individual and team priorities that support organizational goals. Meet regularly with individuals to discuss performance and development, and provide feedback and coaching.
• Partner with teams to meet goals and stakeholders to manage facility activities and set/implement short- and long-term strategies.
• Maintain, monitor, and execute security and operational procedures and track/analyze trends to identify opportunities for improvements ensuring alignment with organizational policies.
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues.
• Support and contribute to the implementation of Environmental Health and Safety (EHS) and other compliance programs and initiatives in collaboration with other teams to ensure environmental and safety incidents are investigated, resolved, and reported.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.