Junior SaaS Account Manager — Nordic, Hybrid

Puzzel AS; Oslo; Hybrid; NOK 550,000; Full time

Job summary

A leading cloud contact center provider is seeking a Junior Account Manager in Oslo. Responsibilities include managing customer changes, supporting upsell opportunities, and ensuring smooth renewals. The ideal candidate will have commercial experience, strong organisational skills, and be fluent in Norwegian. This role offers a competitive salary, hybrid working conditions, and substantial career development opportunities within a supportive team environment.

Benefits

Competitive salary with commission

Flexible working hours

Supportive team environment

Birthday gift

Annual parties

Qualifications

• Some commercial experience in customer-facing roles.
• Strong organisational skills with a keen eye for detail.
• Clear, confident communication skills (written and verbal).

Responsibilities

• Manage day-to-day customer changes and upsell opportunities.
• Track renewal dates and prepare renewal documentation.
• Support relationship management for B-tier customers.

Skills

Commercial experience in customer-facing roles

Organisational skills

Clear communication skills

Fluency in Norwegian

Tools

CRM systems

Job description

A leading cloud contact center provider is seeking a Junior Account Manager in Oslo. Responsibilities include managing customer changes, supporting upsell opportunities, and ensuring smooth renewals. The ideal candidate will have commercial experience, strong organisational skills, and be fluent in Norwegian. This role offers a competitive salary, hybrid working conditions, and substantial career development opportunities within a supportive team environment.