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Hotel Manager

Abroad Work

Os

On-site

NOK 1,500,000 - 2,000,000

Part time

30+ days ago

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Job summary

A global hospitality giant seeks a Pre-Arrival Rooms Coordinator in Innlandet, Norway. This role involves controlling room inventory and ensuring exceptional guest experiences. Candidates must demonstrate integrity, leadership, and teamwork. The hourly rate is $25.12, based on experience and location.

Qualifications

  • Demonstration of Hilton's values and attributes.
  • Passionate about delivering exceptional guest experiences.
  • Integrity and leadership capabilities.

Responsibilities

  • Control room inventory and set front office up for success.
  • Greet and assist guests, respond to requests.
  • Communicate with housekeeping and sales teams.
Job description
What will I be doing?

As a Pre-Arrival Rooms Coordinator you will be responsible for controlling the room inventory and setting the front office up for success:

  • Pre-assigning rooms to incoming reservations to ensure room type availability and to open opportunity for upsells.
  • Awarding upgrades to incoming reservations (NOR1 HHonors).
  • Greet and assist guests and respond to requests in a timely, friendly and efficient manner.
  • Perform word-processing, typing, emailing, data-entry, filing, faxing, copying, processing mail and taking notes and/or dictation.
  • Answering all Front Office phone calls regarding reservations, credit card authorizations, VIPs and site visits.
  • Communicate with Housekeeping, Sales & Events teams on a continuous basis throughout the day.
  • Coordinate department projects as needed.
  • Oversee maintenance of office equipment.
  • Print all vouchers for any internet, breakfast, spa promotions.
  • Perform other general office duties and assist with special projects as needed.
What are we looking for?

We look for demonstration of Hilton's Values and attributes as part of our team culture:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline.

In addition we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Customer Focus
What will it be like to work for Hilton?

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

Hilton LAX is an Equal Opportunity Employer M/F/Veteran/Disability/Sexual Orientation/Gender Identity. The Employer will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.

The hourly rate is $25.12 and is based on applicable and specialized experience and location.

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