Health Unit Coordinator (HUC), Emergency Room

University of Utah Health Hospitals and Clinics; Time; On-site; NOK 361,000 - 494,000; Full time

Job summary

The University of Utah Health seeks a clerical professional to support a patient care unit, facilitating information flow among medical staff and departments without providing direct patient care.

Key duties include maintaining supplies, coordinating forms, and assisting with scheduling and record-keeping to maximize unit efficiency in a busy healthcare setting.

Strong communication, customer service, and ability to work under pressure are essential for success in this role.

Qualifications

• One year of clinical office experience is required.
• Basic Life Support certification preferred or obtainable within one month of hire.

Responsibilities

• Provides and facilitates communication to hospital staff, physicians, patients, families, and visitors.
• Orders, stocks and maintains clerical and patient supplies.
• Coordinates with department leadership for maintenance of department forms.
• May work with manager/designee to reconcile unit charges.
• Maintains and updates unit activity boards and patient records as needed.
• Assists in orienting new employees regarding the clerical functions of the unit.
• May schedule patient appointments.
• Admits, discharges, and transfers function per unit standard.

Skills

Communication skills

Multi-line phone system

Customer service

Work in a busy environment

Education

One year of clinical office experience

Job description

Overview

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA

This position is responsible for performing clerical functions for a patient care unit, facilitating the flow of information between medical staff and departments to maximize unit efficiency. Provides administrative input regarding the internal operations of the department. This position has no responsibility for providing care to patients.

Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.

Responsibilities

Essential Functions

• Provides and facilitates communication to hospital staff, physicians, patients, families, and visitors.
• Orders, stocks and maintains clerical and patient supplies.
• Coordinates with department leadership for maintenance of department forms.
• May work with manager/designee to reconcile unit charges.
• Maintains and updates unit activity boards and patient records as needed.
• Assists in orienting new employees regarding the clerical functions of the unit.
• May schedule patient appointments.
• Admits, discharges, and transfers function per unit standard.

Knowledge / Skills / Abilities

• Demonstrated potential ability to perform the essential functions as outlined above.
• Demonstrated human relations and effective communication skills.
• Demonstrated ability to use a multi-line phone system and utilize the hospital paging system.
• Demonstrated customer service skills.
• Ability to work in a busy environment.

Qualifications

Required

• One year of clinical office experience, or equivalency.

Qualifications (Preferred)

Preferred

• Basic Life Support Health Care Provider card through American Heart Association or obtain within one month of hire may be required.

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

This position involves intermediate working conditions in a healthcare setting that may exert up to 50 pounds and may consistently require lifting, carrying, pushing, pulling, or otherwise moving patients or objects, such as medical equipment, while providing patient care. Workers in this position may be exposed to infectious diseases and may be required to function around prisoner or behavioral health patients.

Physical Requirements

• Carrying
• Climbing
• Color Determination
• Crawling
• Lifting
• Listening
• Manual Dexterity
• Near Vision
• Pulling and/or Pushing
• Reaching
• Sitting
• Speaking
• Standing
• Stooping and Crouching
• Tasting or Smelling
• Walking