Global Partner Support & Delivery Specialist

AutoStore™; Vindafjord; On-site; NOK 800,000 - 1,000,000; Full time

Job summary

A leading robotics company is seeking a Sales Support professional in Vindafjord, Norway. In this role, you will manage customer inquiries and complaints, ensuring exceptional delivery quality. The ideal candidate possesses a bachelor's degree and has a strong background in customer service or support roles. You will facilitate collaboration across departments and be part of a global sales support team. Benefits include health insurance, a pension plan, and a supportive international environment.

Benefits

Paid exercise hours

Health insurance

Generous pension plan

Qualifications

• Experience in customer service or support roles is essential.
• Ability to understand complex grid and robot setups for partner support.
• Experience in quality assurance to enhance delivery quality.

Responsibilities

• Respond to customer inquiries and complaints about delivery quality.
• Deliver exceptional customer support and engage with partners.
• Collaborate with the QA team to enhance processes.

Skills

Strong communication

Problem-solving

Complaint-resolution skills

Organizational skills

Education

Bachelor’s degree in business, logistics, supply chain management, or customer service

Job description

A leading robotics company is seeking a Sales Support professional in Vindafjord, Norway. In this role, you will manage customer inquiries and complaints, ensuring exceptional delivery quality. The ideal candidate possesses a bachelor's degree and has a strong background in customer service or support roles. You will facilitate collaboration across departments and be part of a global sales support team. Benefits include health insurance, a pension plan, and a supportive international environment.