Global IT Support Technician — AI-Driven Ops & Automation

Gelato; London, Oslo; Hybrid; NOK 40,000 - 60,000; Full time

Job summary

A global ecommerce company based in Norway is seeking an IT Support Technician to provide day-to-day technical support to their team. The ideal candidate should have a background in IT support, strong communication skills, and experience with cloud solutions. You will manage IT systems, support colleagues worldwide, and be integral to securing the company's cyber-assets. This role offers a dynamic work environment where creativity and collaboration thrive.

Benefits

Dynamic and diverse work environment

Encouragement for teamwork and collaboration

Opportunity for professional growth

Qualifications

• Experience in IT Support or related area, preferably 1-2 years.
• Familiarity with ticketing systems and call-center platforms.
• Eager to grow skills and contribute to IT projects.

Responsibilities

• Provide technical support and troubleshooting to internal IT systems.
• Manage equipment orders and setup for new hires.
• Secure user accounts and perform system administration functions.

Skills

IT support tools familiarity

Basic cloud solutions experience

Communication skills

Problem-solving skills

Organizational skills

Education

Degree in Computer Science or related field

Tools

Google Workspace

AWS

GCP

Job description

A global ecommerce company based in Norway is seeking an IT Support Technician to provide day-to-day technical support to their team. The ideal candidate should have a background in IT support, strong communication skills, and experience with cloud solutions. You will manage IT systems, support colleagues worldwide, and be integral to securing the company's cyber-assets. This role offers a dynamic work environment where creativity and collaboration thrive.