Fashion Sales Concierge - In-Store Experience Leader

H&M; Oslo fylke; On-site; NOK 320,000 - 420,000; Full time

Benefits offered by this job

Staff discount card

HIP program

Job summary

H&M Group in Oslo is seeking a Sales Advisor to welcome customers, guide them through the store, and help them find products while sharing fashion knowledge. You will support a seamless customer journey and uphold our values in every interaction.

This full-time role is based at H&M Flagship Karl Johan. The successful candidate speaks Norwegian or English, thrives in a team, and can work during store hours. A positive attitude and willingness to learn store technology are essential.

Qualifications

• Experience in customer service within fashion, retail, or similar fields.
• Passionate about fashion and delivering an exceptional in-store experience.
• Thriving in collaborative environments.
• Willingness to learn store technology.
• Flexible and action oriented.

Responsibilities

• Share your fashion and product knowledge to help customers make informed choices.
• Collaborate with your team to deliver exceptional service at every step of the customer journey.
• Ensure the sales floor and back of house are well-stocked, organized, and inviting.
• Support with opening and closing of the store.
• Represent yourself and the brand positively during all customer interactions.

Skills

Customer service experience

Fashion knowledge

Team collaboration

Communication skills

Flexibility

Job description

H&M Group in Oslo is seeking a Sales Advisor to welcome customers, guide them through the store, and help them find products while sharing fashion knowledge. You will support a seamless customer journey and uphold our values in every interaction.

This full-time role is based at H&M Flagship Karl Johan. The successful candidate speaks Norwegian or English, thrives in a team, and can work during store hours. A positive attitude and willingness to learn store technology are essential.