Entry-Level Tech Support Specialist - Visa Sponsorship

WaveSolutions; Norway; On-site; NOK 135,000 - 162,000; Full time

Benefits offered by this job

Accommodation provided

Visa sponsorship

Growth opportunities

Competitive salary

Job summary

WaveSolutions is hiring a Junior Computer Support Specialist to provide technical assistance to clients in the United States. You will troubleshoot hardware and software issues, perform routine maintenance, and help install new systems. This is an entry-level role ideal for launching a tech career.

Responsibilities include diagnosing issues, documenting resolutions, and collaborating with senior staff to build robust solutions while staying current with tech trends.

Qualifications

• Bachelor's degree preferred in CS or related field.
• 1 year of experience in a technical support role preferred.
• Strong knowledge of computer hardware, operating systems and software applications.
• Excellent problem-solving and attention to detail.
• Customer service-oriented with strong communication skills.
• Ability to work independently as well as part of a team.

Responsibilities

• Provide technical support via phone, email, or in person.
• Diagnose and resolve hardware and software issues.
• Perform routine maintenance on computer systems.
• Assist with the installation of new hardware and software.
• Document all technical issues and resolutions in a timely manner.
• Collaborate with senior team members to develop solutions for complex problems.
• Keep up-to-date with new technology trends and advancements.

Skills

Customer service

Communication skills

Problem solving

Teamwork

Independent work

Education

Bachelor's degree in Computer Science or related field

Job description

WaveSolutions is hiring a Junior Computer Support Specialist to provide technical assistance to clients in the United States. You will troubleshoot hardware and software issues, perform routine maintenance, and help install new systems. This is an entry-level role ideal for launching a tech career.

Responsibilities include diagnosing issues, documenting resolutions, and collaborating with senior staff to build robust solutions while staying current with tech trends.