Delivery operations manager Norway - Greater Oslo area

Kone Norway; Oslo; Presencial; Jornada completa

Descripción de la vacante

A leading services company is seeking a Delivery Operations Manager in the Greater Oslo area. In this role, you'll oversee the installation of KONE lifts and escalators and manage the installation team. You will be responsible for project execution and budget management, requiring strong leadership and communication skills. The ideal candidate has a master's level education, business acumen, and the ability to build strong customer relationships. This position emphasizes collaboration and a proactive approach to leadership.

Formación

• Proven track record of strong business partnering and ability to influence decision-making.
• Experience in leading in a matrix organization and across borders.
• Mature leadership skills with a focus on building high performing teams.
• Experience in project/process driven organizations.

Responsabilidades

• Ensure safe and high-quality execution of delivery projects.
• Manage installation operations and team in the Greater Oslo area.
• Develop and maintain strong customer relationships.
• Contribute to budget management and value improvement.

Conocimientos

Business acumen

Stakeholder management

Leadership

Communication skills

Project management

Financial understanding

Technical background

Language skills in Norwegian and English

Educación

Master's degree or equivalent

Descripción del empleo

Delivery operations manager Norway - Greater Oslo area

Are you an experienced leader with the ability to communicate and get things done? Do you have the drive and motivation to increase profitability in our projects and take them to the next level? Do you like to create a good collaboration and lift others?

Purpose of the Position

Ensures safe, reliable, high-quality and profitable execution of the delivery projects within his/her portfolio, leading to customer satisfaction and fulfilment of KONE business objectives. Actively manage portfolio performance in terms of progress against schedule, planning accuracy, productivity, safety and quality performance. Ensure appropriate use of KONE installation methods and KONE Way operations management practices. Manage the Delivery Operations team, ensuring competence, optimized deployment and allocation of the resources.

Responsibilities

As Delivery Operations Manager in Norway, you will have the operational responsibility for the installation of KONE lifts and escalators in greater Oslo area. You will be responsible for the entire installation team in Oslo with direct management responsibility for all supervisors within installation. You will have budget responsibility for the installation department, and it is expected of you to make a strong contribution to identifying, exploring and addressing potential areas of development, improvement and value.

In addition, you will have the strategic responsibility and lead all processes, goals and negotiations within installation. You will be an important part of the leadership team in Region Denmark/Norway/Iceland and must ensure good cooperation across different departments. At the same time, you will work closely with the Nordics organization in order to succeed in running the department in the right direction. This position reports to the Regional Director/MD for Denmark & Norway.

Knowledge, Education and Experience

To succeed in this role, you need to have:

• Business acumen, proven track record of strong business partnering; ability to provide actionable insights, influence decision-making and proactively drive business performance.
• Excellent in building strong stakeholder networks, leading across borders and working in a matrix organization.
• Mature leader, able to drive change and develop high performing teams.
• Commercial mindset and experience from project/process driven organization
• Good competence and experience with building strong customer relationships
• Strong communication and presentations skills.
• Good language skills in Norwegian and English, written as well as spoken
• Financial or technical background at master's level or equivalent

Personal Characteristics

We are looking for you with an ability to lead and coach your employees towards common goals and guidelines together with a customer‑oriented approach. You are a leader who identifies and breaks down barriers to open up communication. You encourage colleagues and team members to collaborate between different functions and to share and implement their ideas. You must be proactive and ambitious and at the same time enjoy working in a structured way.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co‑workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers