Customer Advisor with Norwegian for for TV streaming provider (Relocation to Warsaw, Poland)

Concentrix; Holmestrand; On-site; NOK 800,000 - 1,000,000; Full time

Job summary

A global service provider is looking for dedicated professionals in Norway. This role involves providing top-tier support via phone, email, or chat while ensuring an exceptional experience for customers. Candidates must be fluent in Norwegian and proficient in English, with strong administrative and technical skills. The position offers a gross monthly salary of 10,000.00 PLN, a relocation package, and a comprehensive social benefits package, including private medical care and skill development opportunities.

Benefits

Relocation support

Private medical care

Life insurance

Skill development programs

Qualifications

• Fluent in Norwegian (C1) and proficient in English (B2).
• Possess strong technical and administrative skills.
• Ability to resolve customer complaints effectively.

Responsibilities

• Provide essential support via phone, email, or chat.
• Assist customers in ensuring a smooth service experience.
• Resolve customer complaints while fostering satisfaction.

Skills

Customer service skills

Technical proficiency

Collaboration

Language skills (Norwegian, English)

Job description

Job Description

Become a Hero: Provide essential support via phone, email, or chat, ensuring users have the best experience.

Tech‑Savvy Superhero: Provide assistance to customers, ensuring they never miss out on any service experience.

Empathetic Professional: Resolve customer complaints with a smile, fostering satisfaction and trust.

Frontline Support for All: Assist both B2B and B2C clients as the first point of contact.

Our Requirements

Team Player with a Sense of Humor: Collaborate effectively with a passion for technology and creativity.

Customer‑Centric Mindset: Prioritize the customer experience in every interaction.

Language Maestro: Fluent in Norwegian (C1) and proficient in English (B2).

Administrative & Tech Proficiency: Possess strong administrative and technical skills.

We Offer

Salary: 10.000,00 PLN gross monthly.

Relocation Support: We offer a relocation package to assist you in moving to Warsaw smoothly and effortlessly – flight tickets and 1 month of accommodation.

Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.

We Care About You: Social benefits package, MyBenefit cafeteria, private medical care, and life insurance.

Skill Development: Gain new skills through comprehensive training programs.

Career Path: Enjoy rapid advancement and professional growth in a dynamic environment.

Global Work Environment: Connect with colleagues from around the world, broadening your cultural horizons.