Booking Administrator for the project in Narvik

Fortica AS; Oslo; On-site; NOK 800,000 - 1,000,000; Full time

Job summary

A construction company specializing in data center fit-outs in Norway seeks a Booking Administrator for on-site hotel administration near Narvik. The ideal candidate should have strong communication skills, be fluent in English and Norwegian, and have a service-oriented attitude. Responsibilities include guest check-in/out, managing reservations, and coordinating with other departments. This 11-month project-based contract offers accommodation and a rotation schedule.

Benefits

Laptop and mobile phone

Full onboarding program

Accommodation during rotation

Service car availability

Qualifications

• Ability to handle multiple tasks simultaneously.
• A driving licence.
• Previous experience in hotel reception or hospitality is an advantage.

Responsibilities

• Greet and welcome guests, ensuring a positive first impression.
• Handle guest check-in and check-out procedures efficiently.
• Manage reservations, modifications, cancellations, and maintain booking records.
• Respond promptly to guest inquiries and requests.
• Coordinate with housekeeping and maintenance for guest needs.
• Maintain a neat and welcoming reception area.
• Conduct daily and weekly inspections across all facilities.
• Control canteen access for Hotel Camp residents.

Skills

Strong communication

Organizational skills

Proactive problem-solving

Service-oriented attitude

Fluent in English

Fluent in Norwegian

Tools

MS Office

Booking systems

Job description

Booking Administrator for the project in Narvik

We are a construction company specializing in data center fit-outs, committed to excellence in every project we deliver. As our operations expand and we take in more projects, we are looking for service-minded and organized individuals to support our on-site hotel administration in the camp near the construction site 20 minutes from Narvik city‑centre.

If you are passionate about hospitality, enjoy working in a dynamic environment, can work independently and take pride in creating a welcoming atmosphere for our team and subcontractors — we’d love to have you on board!

Are you our new colleague?

• You will greet and welcome guests professionally, ensuring a positive first impression that enhances the overall guest experience and upholds our hotel's reputation.
• You will efficiently handle guest check‑in and check‑out procedures, ensuring key preparations for arrivals to enhance guest satisfaction.
• Manage reservations, modifications, cancellations, and maintain accurate booking records.
• Respond promptly to guest inquiries, requests, and concerns, providing information about hotel facilities and services.
• Coordinate with housekeeping, maintenance, and other departments to ensure guest needs are met promptly and effectively.
• Handle phone calls, emails, and other communication channels, ensuring clear and courteous communication.
• You will inform guests about the camp rules, ensuring they have a safe and enjoyable stay.
• Maintain the reception area in a neat, welcoming condition and ensure all booking and guest data are accurately recorded (Information provided from the subcontractors).
• Process daily reports for housekeeping and kitchen canteen staff.
• Print our daily report of guest in house to security personnel and office manager on site.
• Support administrative tasks, including preparing reports, managing guest records, and updating reservation systems.
• Conduct daily and weekly inspections across all facilities, including waste management, storage, rooms, common areas, and gym facilities.
• Implement standardized checklists for janitorial staff shifts to maintain consistent cleaning and maintenance standards.
• You will control canteen access to ensure it remains exclusive to Hotel Camp residents, maintaining security and exclusivity.
• Address operational issues promptly, assign tasks effectively to team members, and ensure smooth workflow.

Qualifications

• Strong communication and organizational skills.
• Ability to work independently and handle multiple tasks simultaneously.
• Good computer skills (MS Office; experience with booking systems is a plus).
• Fluent in English and Norwegian—additional languages are a plus.
• A driving licence.
• A positive, service‑oriented attitude and a proactive approach to problem‑solving.
• Previous experience in hotel reception, facility administration, or hospitality is an advantage.

We will provide you with all necessary work equipment, including a laptop and mobile phone, as well as a full onboarding program to ensure a smooth start in your new role.

You will be working on a rotation schedule, which will likely be either 3:1 or 2:2 (weeks on/off). We can provide accommodation in Narvik and a service car during your rotation schedule.

It is a project‑based contract for 11 months.

Work start: as soon as possible.

Fortica is a newly established construction company specializing in the data centers fit‑out, industrial construction (factories, halls, workshops, storage buildings), commercial construction (hotels, and restaurants, office buildings). Our expertise lies in managing complex projects that require advanced technical knowledge, precision, and attention to detail. We work with architects, engineers, and design teams to provide our clients with fully integrated solutions from the ground up.

We are a part of CTS Group.