Assistant, eCommerce Operations, Norway (m/f/d)

Pandora; Oslo fylke; On-site; NOK 180,000 - 240,000; Part time

Benefits offered by this job

Competitive compensation package

Team events

Learning and development

Job summary

Pandora in Oslo is seeking a dependable Operations Assistant to join our ecommerce warehouse team. You will help ensure orders are picked, packed, and shipped accurately while maintaining inventory accuracy and delivering great customer service.

This fixed-term, part-time role offers 20 hours per week on a rotating schedule, with opportunities to contribute to process improvements and learn through e-learning and team events.

Qualifications

• Strong attention to detail and accuracy.
• Excellent organizational and multitasking skills.
• Customer-focused and solution-oriented mindset.
• Good communication in Norwegian and English.
• Experience in ecommerce or warehouse operations is a plus.

Responsibilities

• Pick, pack, and ship customer orders accurately and efficiently.
• Support stock management, replenishment, and inventory activities.
• Process customer returns and maintain accurate system updates.
• Respond to customer enquiries via written communication channels.
• Collaborate with internal teams and external partners to ensure a seamless customer experience.
• Contribute to process improvements and operational efficiency.

Skills

Attention to detail

Organizational skills

Customer service

Bilingual English Norwegian

Warehouse operations

Job description

Assistant, eCommerce Operations, Norway (m/f/d)

City: Oslo

Country/Region: NO

Application Deadline: -

We are looking for a dependable, detail‑orientedOperations Assistant to join our Ecommerce warehouse Operations team in Oslo. This fulfilment‑focused position plays a key role in ensuring customer orders are processed accurately, safely, and efficiently. Working with delicate jewellery items, you will help maintain a high standard of order accuracy and uphold exceptional service throughout the fulfilment process.

Working Hours: 5 days per week, scheduled across Monday to Sunday on a rotating roster.
20 hours/ week with a minimum of 4 hours per day.

Fixed term contract

eCommerce Operations & Customer Service Assistant

The eCommerce Operations & Customer Service Assistant supports the daily operations of the eCommerce business, ensuring efficient order fulfillment, returns processing, inventory accuracy, and customer support. The role contributes to delivering an excellent customer experience through operational excellence and proactive problem-solving.

We DELIVER - Let's deliver together:

• Pick, pack, and ship customer orders accurately and efficiently.
• Support stock management, replenishment, and inventory activities.
• Process customer returns and maintain accurate system updates.
• Respond to customer enquiries via written communication channels.
• Collaborate with internal teams and external partners to ensure a seamless customer experience.
• Contribute to process improvements and operational efficiency

We DREAM- This is what we dream of:

• Strong attention to detail and accuracy.
• Excellent organizational and multitasking skills.
• Customer-focused and solution-oriented mindset.
• Ability to work independently and collaboratively.
• Positive, proactive, and adaptable approach.
• Good communication skills in Norwegian and English.

We CARE- what you can expect:

• An internationally successful company
• Competitive compensation package
• An highly motivated team
• Events
• Personal and professional development through regular e-learning modules

It is important to us that everyone feels they belong with us, regardless of ethnic origin, gender, disability, religion, ideology, age, or sexual identity.