Winter Guide: Create Unforgettable Holidays

Sunweb Group; Rotterdam; On-site; EUR 20,000 - 31,000; Full time

Benefits offered by this job

Travel insurance

Health insurance

Accommodation and transport

Ski pass

Short-term seasonal contract

Job summary

Sunweb Group is seeking Winter Guides to join our popular winter destinations. You are the ultimate host, welcoming guests and providing information, recommendations, and support.

Roles include Sunweb Seasonal Guide, Totally Seasonal Guide, Weekly Guide. The job is intense and involves arranging excursions, handling challenges, and coordinating with fellow guides. Benefits include a monthly salary and travel/health insurance, accommodation and ski pass.

Qualifications

• Fluent in English; additional Dutch, French, or German is preferred.
• Available for the entire winter season (Nov–Apr).
• Strong guest-facing and communication skills.

Responsibilities

• Welcome guests with a warm smile and make them feel at home from day one.
• Be the go-to person for information, recommendations, and support.
• Arrange and promote excursions, activities, and local experiences.
• Handle challenges and unexpected situations calmly and professionally.
• Support guests in stressful or irregular situations with empathy and care.
• Take care of day-to-day administration and destination management.
• Work closely with your fellow guides — your team will feel like family.

Skills

English

Dutch

French

German

Job description

Sunweb Group is seeking Winter Guides to join our popular winter destinations. You are the ultimate host, welcoming guests and providing information, recommendations, and support.

Roles include Sunweb Seasonal Guide, Totally Seasonal Guide, Weekly Guide. The job is intense and involves arranging excursions, handling challenges, and coordinating with fellow guides. Benefits include a monthly salary and travel/health insurance, accommodation and ski pass.