Team Lead of Data Science & Analytics, Marketing - CRM

Vinted; Amsterdam; Hybrid; EUR 68,000 - 92,000; Full time

Benefits offered by this job

Share options programme

25 days of paid annual leave

Newest MacBook models

Employee assistance program

Job summary

Vinted seeks a Team Lead to own CRM analytics, shaping its strategy and driving measurable growth across our member base. You’ll partner with Marketing, Data Science & Analytics, and CRM leadership to set priorities and deliver high-impact insights.

You’ll balance hands-on analysis with mentoring a small team, advancing predictive models, segmentation, and experimentation. A strong quantitative background and comfort with Python, SQL, and Looker are required.

Qualifications

• Strong background in experimentation and causal inference; robust test design and segmentation skills.
• Ability to work with senior marketing stakeholders and act as a credible sparring partner across the domain.
• Balance delivery with ownership; proactively identify what’s worth doing, beyond simple requests.
• People leadership experience is a plus, or willingness to lead problems and people.
• CRM analytics experience is a bonus; quick to pick up new domains and tools.

Responsibilities

• Own CRM's analytics agenda: set direction and priorities, challenge what's worth doing.
• Set CRM measurement strategy: define how to measure incremental impact of CRM activity.
• Build targeting capabilities: guide predictive models and audience segmentation.
• Turn insights into action: provide proactive insights and recommendations for campaigns.
• Stay hands-on: devote 20–50% of time to tackle hard problems and unblock the team.
• Lead and mentor a small team of Decision Scientists; oversee planning and development.

Skills

Experimentation

Causal Inference

Test Design

Segmentation

Stakeholder Collaboration

People Leadership

Analytical Thinking

Tools

Python

SQL

GCP/BigQuery

Looker

Job description

Brief Info About Vinted

Our mission is to make second‑hand the first choice, and we're looking for people who want to help us get there. Every day, we work together to help our members buy and sell pre‑loved clothing and lifestyle items, giving each piece a second life – or even a third.

Brief Info About Vinted

Our mission is to make second‑hand the first choice, and we're looking for people who want to help us get there. Every day, we work together to help our members buy and sell pre‑loved clothing and lifestyle items, giving each piece a second life – or even a third.

The Vinted Group is made up of three business units that support this mission:

Vinted Marketplace

is Europe’s leading platform for second‑hand fashion and a go‑to destination for all kinds of pre‑loved items, with a growing range of categories. Our platform connects millions of members across 20+ markets, helping great items find a new life.

Vinted Go

enhances the shipping experience with a vast network of over 500,000 pick‑up and drop‑off points, partnering with more than 60 carriers across Europe, with added services like item verification for peace of mind on high‑value pieces.

Vinted Pay

is the newest part of the Vinted Group, dedicated to bringing secure, reliable payments to buyers and sellers across Europe. Seamlessly integrated into the Vinted app, it helps keep every transaction safe, efficient, and easy for our members.

Founded in 2008 in Lithuania, Vinted began as a way for friends to find new homes for clothes they no longer needed. In 2019, we became Lithuania's first unicorn! Today, our headquarters remain in Vilnius, and we've grown with offices across Europe, supported by a team of over 2,000 people.

Information about the position

Vinted's CRM team under marketing owns the relationship we have with tens of millions of members across our owned channels (email, push, in‑app, content cards). Growth doesn't only come from acquiring new members; it also comes from getting existing members to list, buy or return at the right moment, which is what CRM drives.

We're looking for a Team Lead to own CRM's analytics agenda, not just its delivery. The team has built a strong delivery foundation; the next chapter is ownership - setting the agenda rather than responding to it. We want a lead who brings a strategic point of view, challenges what's worth doing, and comes to the business with proactive plans rather than just answers to the questions asked. Your work directly shapes how we grow.

You'll report to the Director of Data Science & Analytics, Marketing, with the Director of CRM as your primary stakeholder.

In this position, you'll

• Own CRM's analytics agenda: set direction and priorities instead of just delivering requests, and challenge the team and stakeholders on what's worth doing in the first place.
• Set CRM measurement strategy: build a clear, credible approach to measuring the incremental impact of marketing CRM activity.
• Build targeting capabilities: guide the development of predictive models and segmentation to grow and refine addressable audiences.
• Turn insights into action: bring proactive insights and recommendations that shape experimentation and campaign strategy, not just report on what happened.
• Stay hands‑on: dedicate around 20‑50% of your time to the hardest problems yourself, reviewing analysis quality and unblocking the team.
• Work across teams: act as the connective link between CRM, Member Lifecycle and the other Marketing and Data Science & Analytics teams. Influence through the evidence you bring, shaping their roadmaps and improving common measurement standards.
• Lead the team: manage, mentor and grow a small team of Decision Scientists, covering day‑to‑day planning, onboarding and career development.

About You

• Strong technical and analytical foundations: solid experience in experimentation and causal inference, test design and segmentation. (at least 4-8 years of analytical experience is expected)
• Enough seniority to hold your own with senior marketing stakeholders and act as a credible sparring partner across the domain.
• Comfortable moving from a delivery mindset to an ownership mindset: proactively spotting what's worth doing, not just executing requests.
• We'd prefer people leadership (PL) experience, though we're open to a strong Individual Contributor moving into a lead role if you already take charge of problems and have credible people skills.
• CRM marketing analytics experience is a strong bonus, not a must. What matters most is being fast and proactive at picking it up if it's new to you.
• Comfortable balancing hands‑on analytical work with team leadership.
• Proactive and pragmatic with AI tooling: you've used it to change how analytics work gets done - automating recurring analysis, speeding up exploration, or building agentic workflows that take routine work off the team's plate - while knowing where it genuinely helps and where it doesn't.
• Quantitative background - Data Science, Statistics, Economics, Maths, Computer Science or similar.
• Comfortable enough with our tech stack (Python, SQL, GCP/BigQuery, Looker)

Work perks

• The opportunity to benefit from our share options programme
• 25 days of paid annual leave
• Newest MacBook models
• Confidential Employee Assistance Program (EAP) for you and your family
• Frequent team‑building events
• Home office support: we provide IT workstation equipment and a personal budget of up to €540 for home workplace furniture
• Lunch benefit per working day
• A personal monthly budget for shopping on Vinted
• Collective Defined Contribution Pension plan
• NS Business Card for your commute to the office by public transport
• Company bike leasing scheme
• Monthly budget for a flexible benefits platform
• Work from Home allowance
• A dog‑friendly office

Working at Vinted

Workation policy

Better balance holidays with workdays by working remotely! Up to 90 days per year in the EU, of these, 21 days can be spent globally. For non‑EU citizens, it's 21 days worldwide. This can be combined with time off for vacation or personal time.

Individual learning budget

Each year, you’ll be given a learning budget (starting at €3,000), and a total of up to 10 working days over a 2‑year period to support your personal and professional development.

Hybrid work

Our hybrid model, with 2 recommended office days a week, gives you and your team the flexibility to decide if and when you want to work from home, and when to catch up in person.

Equal opportunity

We welcome applications from everybody, regardless of your background, identity, or life experiences. Job openings come with guides, not checklists. If you’re excited about a role, but don’t identify with every point in the ‘About you’ section, apply anyway – you might still be the perfect match!

The annual gross salary range for this position excluding 8% holiday pay is:

€67.700—€91.500 EUR