Systems Engineer I

Elsevier; Amsterdam; On-site; EUR 40,000 - 67,000; Full time

Job summary

Elsevier's TIO team seeks a Systems Engineer I to ensure the reliability, scalability, and performance of our cloud-based production systems. You will collaborate with software engineers and platform teams across the Netherlands, London, and India to build resilient automation and observability.

This entry-to-mid-level role is ideal for engineers early in their career who want to grow in cloud infrastructure, IaC, and incident response within a global information analytics leader.

Qualifications

• 1–3 years in Systems Eng, DevOps, or similar role.
• Hands-on AWS experience: EC2, S3, RDS, Lambda, CloudWatch, IAM.
• Familiar with IaC tools (Terraform, CloudFormation).
• Experience with Docker/Kubernetes and scripting (Python, Go, Bash).

Responsibilities

• Monitor, maintain, and improve reliability, availability, and performance of production systems on AWS.
• Respond to incidents and drive root cause analysis and postmortems.
• Build and maintain automation for deployment, monitoring, and infrastructure management (IaC).
• Collaborate with development teams to improve system observability (logging, metrics, tracing, alerting).
• Contribute to capacity planning, performance tuning, and cost optimization.
• Write and maintain runbooks, documentation, and operational procedures.
• Support CI/CD pipelines and improve deployment safety and velocity.

Skills

AWS exposure

Scripting skills

Monitoring competence

CI/CD familiarity

Collaboration

Tools

AWS (EC2, S3, RDS, Lambda)

Terraform

CloudFormation

Docker

Kubernetes

Prometheus

Grafana

Datadog

Jenkins

GitLab CI

GitHub Actions

Ansible

Chef

Puppet

Job description

Are you passionate about building reliable cloud infrastructure and automating systems that power products used around the world?

Do you enjoy solving operational challenges, improving observability, and collaborating with engineers to deliver resilient, scalable platforms?

About our Team

Join a collaborative and supportive engineering team powering Scopus, working closely with colleagues across the Netherlands, London, and India. We are passionate about reliability, automation, and cloud technologies, and we provide a strong mentorship environment where early-career engineers can learn, grow, and build rewarding long-term careers.

About the Role

Elsevier is looking for a Systems Engineer I to join our TIO team. In this role, you’ll help ensure the reliability, scalability, and performance of the systems that power Elsevier’s products, working closely with software engineers, platform teams, and other systems engineers. This is an entry-to-mid-level position, ideal for engineers early in their career who want to grow their skills in cloud infrastructure, automation, and operational excellence.

Responsibilities

• Monitor, maintain, and improve the reliability, availability, and performance of production systems running on AWS
• Respond to incidents and help drive root cause analysis and postmortems
• Build and maintain automation for deployment, monitoring, and infrastructure management (Infrastructure as Code)
• Collaborate with development teams to improve system observability (logging, metrics, tracing, alerting)
• Contribute to capacity planning, performance tuning, and cost optimization efforts
• Write and maintain runbooks, documentation, and operational procedures
• Support CI/CD pipelines and help improve deployment safety and velocity

Requirements

• 1–3 years of experience in a Systems Engineering, DevOps, Site Reliability Engineering, or similar role
• Hands-on experience with AWS services (e.g., EC2, S3, RDS, Lambda, CloudWatch, IAM)
• Familiarity with Infrastructure as Code tools (Terraform, CloudFormation, or similar)
• Working knowledge of containerization and orchestration (Docker, Kubernetes)
• Scripting/programming experience in one or more languages (Python, Go, Bash, etc.)
• Understanding of monitoring/observability tools (e.g., Prometheus, Grafana, Datadog, CloudWatch)
• Familiarity with CI/CD tools and practices (Jenkins, GitLab CI, GitHub Actions, etc.)
• Experience with configuration management tools (Ansible, Chef, Puppet)
• Exposure to SLO/SLI/error budget frameworks

Work in a Way That Works for You

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working Pattern

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

About the Business

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

If performed in NLD Amsterdam (Radarweg), the base pay range is €40,400 - €67,400.This job may be subject to a collective labor agreement in the Netherlands. Please consult with the hiring team for further details.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.

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