Support Portal Manager: Drive UX & Growth

Webanalisten; Delft; Sur place; EUR 45 000 - 80 000; Plein temps

Avantages offerts par ce poste

Holiday allowance of 8%

Thirteenth-month bonus

Reimbursement of travel expenses

Access to gym

Coffee bar

Résumé du poste

An established industry player is seeking an Online Portal Manager to enhance their vital Support Portal. In this role, you will be responsible for driving the platform's vision, improving usability, and collaborating with diverse teams to optimize customer experience. You will have the opportunity to implement innovative digital strategies and manage content migration projects, all while working in a dynamic environment that values work-life balance. Join a company that combines the agility of a startup with the stability of a multinational, and make a significant impact on how customers engage with their services.

Qualifications

• Experience in digital marketing and product design.
• Ability to implement website improvements for better conversion.

Responsabilités

• Define and drive the vision for the Support Portal.
• Manage content migration projects and improve workflows.

Connaissances

Proactive mindset

Innovative thinking

Independence

Digital marketing

User experience (UX)

Formation

Bachelor's degree in Marketing

Master's degree in Product Design

Relevant field of study

Description du poste

An established industry player is seeking an Online Portal Manager to enhance their vital Support Portal. In this role, you will be responsible for driving the platform's vision, improving usability, and collaborating with diverse teams to optimize customer experience. You will have the opportunity to implement innovative digital strategies and manage content migration projects, all while working in a dynamic environment that values work-life balance. Join a company that combines the agility of a startup with the stability of a multinational, and make a significant impact on how customers engage with their services.