Sr. Solutions Engineer (GPU Infrastructure) (opens in a new tab) Hardware Infrastructure Remote - United States

Nebius Group; Amsterdam; Hybrid; EUR 162,000 - 197,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Parental leave

Remote work reimbursement

Disability & life insurance

Job summary

Nebius is seeking a Sr. Solutions Engineer to be the primary technical partner for customers deploying and operating Nebius GPU clusters and AI infrastructure.

You will bridge customer needs with internal engineering to ensure successful deployment, stable operations, and ongoing optimization of high-performance environments. Responsibilities include interfacing with customers, deploying and tuning GPU environments, and collaborating with internal teams to resolve issues and drive product

Qualifications

• Experience in a customer-facing technical role such as solutions engineer or technical account manager.
• Strong understanding of GPU infrastructure, multi-node environments and performance considerations.
• Hands-on Linux systems and system-level troubleshooting experience.
• Familiarity with large-scale compute environments like GPU clusters or AI infra.

Responsibilities

• Act as the main technical interface for customers running workloads on Nebius GPU infrastructure.
• Assist customers in deploying, configuring, and tuning GPU environments for performance and reliability.
• Investigate and resolve complex issues spanning hardware, networking, OS and cluster behavior.
• Collaborate with data center ops, networking, and platform engineering to drive problem resolution.
• Translate customer requirements into practical architectures and execution plans.
• Identify opportunities to improve system performance, stability and customer experience.
• Develop and maintain technical documentation and best practices.

Skills

Customer-facing

GPU infrastructure

Linux systems

Large-scale compute

Cross-layer diagnosis

Analytical skills

Communication

Ownership mindset

Tools

NVIDIA GPUs

NCCL

HPL

Job description

About Nebius:

Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.

Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.

Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.

The role

Nebius is looking for a Sr. Solutions Engineer, you will act as the primary technical partner for customers deploying and operating GPU clusters and AI infrastructure on Nebius. You will bridge customer requirements with internal engineering capabilities, ensuring successful deployment, stable operations, and ongoing optimization of complex, high-performance environments.

Your responsibilities will include:

• Acting as the main technical interface for customers running workloads on Nebius GPU infrastructure.
• Supporting customers in deploying, configuring, and tuning GPU-based environments for performance and reliability.
• Investigating and resolving complex issues spanning hardware, networking, operating systems, and cluster-level behavior.
• Partnering with internal teams (data center operations, networking, platform engineering) to coordinate and drive resolution of customer-impacting issues.
• Converting customer requirements into practical architectures, configurations, and execution plans.
• Identifying opportunities to improve system performance, stability, and overall customer experience.
• Developing and maintaining technical documentation, including solution patterns, troubleshooting guides, and operational best practices.
• Contributing to continuous improvement by surfacing recurring issues, gaps, and optimization opportunities to internal teams.

We expect you to have:

• Experience in a customer-facing technical role (e.g., solutions engineer, support engineer, technical account manager, or similar).
• Strong understanding of GPU infrastructure, including NVIDIA-based systems, multi-node environments, and performance considerations.
• Hands-on experience with Linux systems and system-level troubleshooting.
• Familiarity with large-scale compute environments such as GPU clusters, AI infrastructure, or supercomputing systems.
• Ability to diagnose issues across hardware, networking, and software layers.
• Strong analytical and problem-solving skills, with the ability to operate effectively in high-pressure situations.
• Excellent communication skills, with the ability to explain complex technical concepts clearly to customers.
• A proactive, ownership-driven approach with a strong focus on customer success.

It would be an added bonus if you have:

• Experience working with NVIDIA Grace Blackwell or similar next-generation GPU platforms.
• Experience with cluster validation, benchmarking, or performance testing tools (e.g., HPL, NCCL)

Key employee benefits:

• Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
• 401(k) plan: up to 4% company match with immediate vesting.
• Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
• Remote work reimbursement: up to $85/month for mobile and internet.
• Disability & life insurance: company-paid short-term, long-term and life insurance coverage.

Compensation

We offer competitive salaries ranging from $180K to $220K OTE, which includes base salary and performance bonus. Equity in the form of RSUs may be available at certain salary grades.

Join Nebius Today!

Benefits & Perks:

• Competitive compensation
• Career growth and learning opportunities
• Flexibility and ownership
• Collaborative and innovative culture
• Opportunity to work on impactful AI projects
• International environment and talented teams

What's it like to work at Nebius:

Fast moving- Bold thinking- Constant growth- Meaningful impact- Trust and real ownership- Opportunity to shape the future of AI

Equal Opportunity Statement:

Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.

Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.

If you need accommodations during the application process, please let us know.