Site Lead, Refugee Reception & Community Liaison

ibc group; Netherlands; Remote; EUR 42,000 - 62,000; Full time

Job summary

ibc group is seeking a Location Manager Refugee Reception (m/f/d) in West Brabant to act as the central point of contact for residents and partners, ensuring a safe and well-organised site.

You would oversee day-to-day operations, safeguard accommodation quality, and coordinate with policy advisors and regional colleagues. This assignment runs until 31 December 2026 with possible extension.

Qualifications

• Must-have: strong communication skills, listening, advising effectively.
• Ability to stay flexible and resilient under pressure.
• Demonstrated creativity in problem solving and operations.
• Affinity with complex social or operational issues is desirable.

Responsibilities

• Act as the main point of contact for residents, neighbours and external partners such as care providers and security services.
• Oversee day-to-day operations at the reception site and safeguard the quality of accommodation and support.
• Help maintain a safe living environment for refugees from Ukraine.
• Monitor compliance with house rules and address situations where these are not followed.
• Collect relevant signals and information from the site and share them with the right partners.
• Coordinate closely with policy advisors and coordinators.
• Take part in regular discussions with collaboration partners and regional colleagues on operational topics.

Skills

Communication skills

Listening

Advising effectively

Flexibility

Creativity

Resilience

Education

MBO-4 level

Job description

ibc group is seeking a Location Manager Refugee Reception (m/f/d) in West Brabant to act as the central point of contact for residents and partners, ensuring a safe and well-organised site.

You would oversee day-to-day operations, safeguard accommodation quality, and coordinate with policy advisors and regional colleagues. This assignment runs until 31 December 2026 with possible extension.