Shift Lead (m/f/d)

Flink Food; Lelystad; On-site; EUR 33,000 - 36,000; Full time

Benefits offered by this job

10% discount on Flink groceries

25 vacation days

Job summary

Flink Food in Lelystad, Netherlands, is seeking a Shift Lead (m/f/d) to act as the Hub Manager’s right hand. You will lead on the floor, supervise pickers and riders, and ensure orders go out on time and in perfect condition.

Your role combines hands-on operations with people leadership, including coaching the team, maintaining safety, and handling inbound/outbound tasks. The base pay is €15,96–€17,14 per hour gross, with 25 vacation days and a 10% staff discount.

Qualifications

• You enjoy working with people and act as the team contact.
• You are hands-on and enjoy operations work.
• You stay calm under pressure and motivate your team daily.
• You have some managerial experience, preferably in logistics, retail, or catering.
• You are available for at least 24 hours per week.
• You can work evenings and weekends.

Responsibilities

• Lead by example on the floor, guiding pickers and riders during shifts.
• Own productivity and safety during shifts, keeping operations tight.
• Be hands-on with picking, packing, and inbounding as part of daily tasks.
• Step in for the Hub Manager in their absence and help drive the hub toward fast order fulfillment.
• Support all hub areas: safety, people, inventory, equipment, hygiene, and onboarding.

Job description

Company Description

We are Flink — your online supermarket that is revolutionizing the way you shop for groceries. We offer a broad assortment of high-quality products and deliver them to your home within minutes. Our customers are always our top priority — we make sure every product we deliver is fresh.

Flink moves fast — and so do the people who thrive here. The culture is hands-on and no-nonsense: things get built, fixed, and improved in real time, not in meetings. There's a strong sense of ownership at every level, and our Hub leadership is expected to lead from the floor, not from the sidelines. It's a place where operational sharpness and people skills matter equally — because without a motivated team, the orders don't go out.

About the Shift Lead position:

As a Shift Lead (m/f/d), you are the right hand of the Hub Manager — working hands-on with your team on the floor every shift. From picking and packing to timely deliveries, you keep operations running smoothly and efficiently from start to finish. You ensure that every customer receives their order on time and in perfect condition, while keeping your team motivated, supported, and set up for success. What is in it for you? A salary between €2.553,60 and €2.742,40 gross, per 4 weeks (when working fulltime), development and career opportunities and a discount on your own Flink groceries!

Job Description

• You lead by example on the floor, guiding and supporting pickers and riders during your shift;
• You take ownership of productivity and safety during your shift — keeping operations tight and the team focused;
• You are hands-on, and picking, packing, and inbounding are part of your day too;
• As the right-hand of the Hub Manager, you step up in the Hub Manager's absence and help drive the hub toward our main goal: getting orders out the door within minutes;
• Beyond leading the team, you're hands-on across all areas of the hub:
  • Safety – Ensuring that all safety and compliance criteria are met;
  • People – Coaching riders and pickers on the floor;
  • Inventory – Assisting with inbound deliveries and order picking;
  • Equipment – Checking the bike fleet and flagging any damage;
  • Hygiene – Keeping shelves, storage, and facilities clean and up to standard;
  • Onboarding – Getting new riders and pickers up to speed from day one.

Qualifications

• You enjoy working with people - you are the point of contact for the team;
• You are hands-on and love working in the operations;
• You remain calm in stressful situations, and you have the ability to motivate your team every day;
• You already have some managerial experience, preferably experience in the logistics, retail and/or catering sector;
• You are available for at least 24 hours per week;
• You are available to work evenings and weekends.

Additional Information

For this role as a Shift Lead (m/f/d), the starting remuneration is as follows:

The base pay for this position is in accordance with the E-commerce CLA and is €15,96 - €17,14 per hour gross.

In addition, Flink offers the following benefits:

• A scale-up environment where you can learn and develop in a relatively short amount of time;
• Substantial growth opportunities to, for example, Hub Manager or a role at Flink Headquarters;
• Trainings at our Headquarters on Operational Excellence and Leadership Capabilities;
• 10% discount on your own Flink groceries;
• 25 vacation days.

It is our commitment that every applicant will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion.