Shift Lead (m/f/d)

Flink; Arnhem; On-site; EUR 21,986 - 23,612; Full time

Benefits offered by this job

10% discount on groceries

Growth opportunities within the company

Operational excellence training

Job summary

Flink in Arnhem is seeking a Shift Lead (m/f/d) to manage team operations hands-on and ensure timely grocery deliveries. You'll work closely with the Hub Manager and lead your team effectively while maintaining productivity and safety.

The ideal candidate has managerial experience, a hands-on approach, and is available for 24 hours per week. Flink offers growth opportunities, a discount on groceries, and a fast-paced, dynamic work environment.

Qualifications

• Enjoy working with people and leading a team.
• Hands-on mentality with a focus on operations.
• Ability to remain calm and motivate the team in stressful situations.
• Previous managerial experience preferred, ideally in logistics, retail, or catering.
• Available for at least 24 hours per week, including evenings and weekends.

Responsibilities

• Lead and support the team during shifts by setting a positive example.
• Take ownership of productivity and safety on the floor.
• Conduct hands-on picking, packing, and inbounding.
• Step up in the Hub Manager's absence to maintain operations.
• Coach and onboard new team members, ensuring safety and compliance.

Skills

Team motivation

Hands-on operational skills

Managerial experience

Job description

Compensation: EUR 15.96 - EUR 17.14 per hour.

Company Description

We are Flink — your online supermarket that is revolutionizing the way you shop for groceries. We offer a broad assortment of high-quality products and deliver them to your home within minutes. Our customers are always our top priority — we make sure every product we deliver is fresh.

Flink moves fast — and so do the people who thrive here. The culture is hands‑on and no‑nonsense: things get built, fixed, and improved in real time, not in meetings. There's a strong sense of ownership at every level, and our Hub leadership is expected to lead from the floor, not from the sidelines. It's a place where operational sharpness and people skills matter equally — because without a motivated team, the orders don't go out.

About the Shift Lead position

As a Shift Lead (m/f/d), you are the right hand of the Hub Manager — working hands‑on with your team on the floor every shift. From picking and packing to timely deliveries, you keep operations running smoothly and efficiently from start to finish. You ensure that every customer receives their order on time and in perfect condition, while keeping your team motivated, supported, and set up for success.
What is in it for you? A salary between €2.553,60 and €2.742,40 gross, per 4 weeks (when working fulltime), development and career opportunities and a discount on your own Flink groceries!

Job Description

• You lead by example on the floor, guiding and supporting pickers and riders during your shift;
• You take ownership of productivity and safety during your shift — keeping operations tight and the team focused;
• You are hands‑on, and picking, packing, and inbounding are part of your day too;
• As the right‑hand of the Hub Manager, you step up in the Hub Manager’s absence and help drive the hub toward our main goal: getting orders out the door within minutes;
• Beyond leading the team, you're hands‑on across all areas of the hub:
  • Safety – Ensuring that all safety and compliance criteria are met;
  • People – Coaching riders and pickers on the floor;
  • Inventory – Assisting with inbound deliveries and order picking;
  • Equipment – Checking the bike fleet and flagging any damage;
  • Hygiene – Keeping shelves, storage, and facilities clean and up to standard;
  • Onboarding – Getting new riders and pickers up to speed from day one.

Qualifications

• You enjoy working with people - you are the point of contact for the team;
• You are hands‑on and love working in the operations;
• You remain calm in stressful situations, and you have the ability to motivate your team every day;
• You already have some managerial experience, preferably experience in the logistics, retail and/or catering sector;
• You are available for at least 24 hours per week;
• You are available to work evenings and weekends.

Additional Information

The base pay for this position is in accordance with the E‑commerce CLA and is €15,96 - €17,14 per hour gross.

In addition, Flink offers the following benefits:

• A scale‑up environment where you can learn and develop in a relatively short amount of time;
• Substantial growth opportunities to, for example, Hub Manager or a role at Flink Headquarters;
• Trainings at our Headquarters on Operational Excellence and Leadership Capabilities;
• 10% discount on your own Flink groceries.

It is our commitment that every applicant will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion.