Senior Windows Infrastructure Engineer

Qabird; Leiden; On-site; EUR 55,000 - 75,000; Full time

Job summary

Swift, based in Leiden, Netherlands, seeks an experienced IT System Administrator to join our on-site team and manage day-to-day system administration, configure OS/VMs, and ensure high availability across our Windows environment.

You will require a 5+ year track record in a similar role, a degree in IT/engineering, and strong skills in Active Directory, SCCM/Intune, PowerShell, VMware, networking, and security practices. You’ll work in a partially Agile setup with on-call rotations.

Qualifications

• Perform day-to-day system administration/management activities that may include configuration adjustment/deployment, testing of OS/VMs and additional software.
• Resolve problem management issues regarding system/operations by identifying corrective measures/improvements in accordance with the service level agreement.
• Deploy releases/updates according to the Change Management process.
• May take part in the planning and implementation of system/network projects/improvements, ensuring adherence to detailed processes and procedures and risk mitigation efforts.
• Interact with network services, software systems engineering and/or applications development in order to guarantee availability of services and/or identify root cause of problems.
• Automate administrative tasks and improve the monitoring of systems ensuring efficiency in line with customer needs and departmental policies.
• Participate in the development and maintenance of services resilience design and systems operations principles.
• Ensure the accurate level of security on the systems and during daily work.

Responsibilities

• Perform day-to-day system administration/management activities that may include configuration adjustment/deployment, testing of OS/VMs and additional software.
• Resolve problem management issues regarding system/operations by identifying corrective measures/improvements in accordance with the service level agreement.
• Deploy releases/updates according to the Change Management process.
• May take part in the planning and implementation of system/network projects/improvements, ensuring adherence to detailed processes and procedures and risk mitigation efforts.
• Interact with network services, software systems engineering and/or applications development in order to guarantee availability of services and/or identify root cause of problems.
• Automate administrative tasks and improve the monitoring of systems ensuring efficiency in line with customer needs and departmental policies.
• Participate in the development and maintenance of services resilience design and systems operations principles.
• Ensure the accurate level of security on the systems and during daily work.

Skills

Autonomous

Customer oriented

Team player

On-call rotation

English proficiency

Education

University degree in IT / Engineering

Tools

Active Directory

GPO handling

SCCM / Intune

PowerShell

VMware

Networking basics

Job description

ABOUT US

We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.

We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.

Education

University degree in IT / Engineering or equivalent experience.

Experience

5 or more years of proven experience in a similar position.

Key Responsibilities

• Perform day-to-day system administration/management activities that may include configuration adjustment/deployment, testing of OS/VMs and additional software.
• Resolve problem management issues regarding system/operations by identifying corrective measures/improvements in accordance with the service level agreement.
• Deploy releases/updates according to the Change Management process.
• May take part in the planning and implementation of system/network projects/improvements, ensuring adherence to detailed processes and procedures and risk mitigation efforts.
• Interact with network services, software systems engineering and/or applications development in order to guarantee availability of services and/or identify root cause of problems.
• Automate administrative tasks and improve the monitoring of systems ensuring efficiency in line with customer needs and departmental policies.
• Participate in the development and maintenance of services resilience design and systems operations principles.
• Ensure the accurate level of security on the systems and during daily work.

Competency Profile

Professional skills

• Autonomous, empowered with the ability to adapt and respond to change.
• Customer oriented and quality mentality.
• Open-minded, solutions oriented, and a true teammate – gaining energy through collaboration with others.
• This role requires participation in a on-call support rotation, including occasional weekend work.

Technical skills

• Excellent problem-solving skills.
• Strong IT knowledge including Windows recent Operating Systems, hardware, backup and monitoring (SCOM).
• Proven understanding of Windows Domain & system administration, Expert in Active Directory management & GPO handling/implementation.
• Familiarity with SCCM or Intune required.
• Good knowledge of Networking, DHCP, DNS and TCP/IP.
• Knowledge of virtualization (VMware administration) and PowerShell scripting is must.
• Flexible standout colleague able to work in an Partial Agile driven organization.
• Proficient in English (spoken and written), proficiency in French or Dutch is a plus.

Soft skills

01. Takes Accountability for Delivering Results

Decides on and pursues the best course of action to deliver results following in-depth analyses of relevant issues and conflicting factors and after assessing foreseeable risks; follows through to ensure delivery and closure or advances as needed.

02. Demonstrates Operational Excellence

Sets clear standards for quality of work; adheres to / encourages a continuous improvement attitude; implements procedures, standards and policies to ensure operational success in terms of security, availability, reliability and customer satisfaction.

03. Expands knowledge

Continually extends specialist knowledge as a means of anticipating and preparing for changes in the business; uses a variety of methods and opportunities to learn and to exchange knowledge; encourages and facilitates development of others.

04. Communicates effectively

Communicates efficiently across a wide range of practical or theoretical issues ; modifies communication style to optimize understanding by others; clarifies applicable goals, objectives and business situations; acknowledges and respects other views.

What we offer

We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.

We are committed to an inclusive and accessible recruitment process. If you require a reasonable accommodation related to accessibility during your application or interview, please contact [e-mail] or indicate this in your application.

Please note that this mailbox is not monitored for general recruitment enquiries and should only be used for accessibility or accommodation-related requests (for example related to vision, hearing or neurodiversity).

All requests are confidential and will not affect your candidacy.

Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.