Senior / Principal Product Manager – Search Experience (m/f/d)

Redcare Pharmacy; Arnhem; On-site; EUR 60,000 - 80,000; Full time

Benefits offered by this job

Work from Home

Personal development

Redcare events

Corporate pension plan

Mental Health support

Job summary

Redcare Pharmacy, located in Arnhem, Netherlands, is seeking an experienced product professional to lead the search experience. This pivotal role focuses on how millions of customers discover health products, redefining the search process to enhance user experience and satisfaction.

The ideal candidate will have strong ownership experience, be data-driven, and collaborate with ML teams. The position promotes personalized development and offers various benefits including remote work opportunities and mental health support.

Qualifications

• Strong ownership experience in search or discovery products.
• Experience interpreting complex metrics and running meaningful experiments.
• Comfortable collaborating with data science and ML teams.

Responsibilities

• Own and evolve the end-to-end search experience.
• Shape search relevance and ranking strategies.
• Drive discovery and navigation for users.

Skills

Ownership experience in search or discovery products

Data-driven mindset

Collaboration with data science and ML teams

Creating intuitive user experiences

Job description

At Redcare Pharmacy, Europe’s No.1 e-pharmacy, you will shape the search experience for millions of customers in a health context where relevance, clarity, and discovery have real impact.

About Redcare Pharmacy:

Redcare Pharmacy is Europe’s No.1 e-pharmacy, powered by passionate teams and cutting-edge innovation. The company strives to create a healthy, collaborative work environment where every employee feels valued and inspired to contribute to its vision. If you’re seeking a career that offers purpose and aligns with your values, this role offers the opportunity to make a meaningful contribution.

About the role:

Search is the primary way millions of customers find what they need at Redcare — and in a health context, getting it right is uniquely complex and impactful. In this role, you will own the end-to-end search experience, shaping how customers discover products, navigate uncertainty, and ultimately find the right solution for their needs.

You’ll operate at the intersection of product, UX, and data, driving a domain that combines technical depth with real customer impact. From improving relevance and discovery to redefining how search supports customers who don’t yet know what they’re looking for, this is a role with high visibility and meaningful ownership.

About your tasks:

• Own and evolve the end-to-end search experience – from query input and autocomplete to results pages, filters, and zero-results states across all platforms
• Shape search relevance and ranking strategies, working closely with data science and ML teams to continuously improve how results are understood and delivered
• Drive discovery and navigation, enabling customers to move seamlessly between browsing and searching, especially in complex health-related journeys
• Define and refine the measurement framework for search, including advanced metrics like query reformulation rate, zero-results rate, and time to first relevant result
• Build and prioritise a high-impact roadmap, balancing quick wins with long-term investments in search infrastructure, UX quality, and experimentation

About you:

• You have strong ownership experience in search or discovery products, understanding both ranking logic and user experience layers
• You bring a deeply data-driven mindset, with experience interpreting complex metrics and running meaningful experiments beyond surface-level KPIs
• You are comfortable collaborating with data science and ML teams, and understand key concepts like ranking signals, query understanding, or semantic search
• You care about creating intuitive user experiences, and have clear opinions on how search should behave across different devices and use cases

About your benefits:

In order to provide you with the best possible support for your individual needs - whether it‘s living a healthy life, having enough time for your family, or developing your skills - we offer a wide range of different, site-specific benefits:

• Work from Home: If your job does not require you to be present in the office, we can arrange the place you work from individually - even for up to 20 days a year anywhere in the EU.
• Personal development: Grow! We support and encourage your individual development through various in- and external trainings.
• Redcare events: We promote teambuilding through creative team events, and celebrate our successes together at regularly scheduled parties.
• Corporate pension plan: We offer a company pension scheme and have a dedicated external consultant to offer you the best guidance and advice.
• Mental Health: Get quick and professional help from psychologists of nilo if you feel overwhelmed in private or professional life. Anonymous and free of charge.