Senior Operations Lead: Back Office & Fulfillment

BNS Data Logistics

Netherlands

Remote

EUR 39,000 - 50,000

Full time

9 days ago

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Benefits offered by this job

Salary 3,500–4,500 EUR/month

25 days annual leave

Travel allowance

Training & development

Autonomy and influence

Informal working atmosphere

Job summary

BNS Data Logistics in Vianen is seeking a hands-on Business Operations Manager to lead the Back Office and Product Management teams, combining operational work with leadership and process improvement.

You will monitor KPIs, ensure data accuracy in Exact Online and Cosmos, and drive improvements across departments while reporting to senior management. A proactive, analytic leader with Dutch and English communication will thrive here.

Qualifications

HBO level of working and thinking.
At least 3 years’ experience in a similar operational management role.
Experience of managing teams.
Strong analytical skills and a results-oriented approach.
Good communication skills in Dutch and English.
Experience with Exact Online is an advantage.
A proactive and enterprising attitude.

Responsibilities

Day-to-day management of the Back Office and Product Management teams.
Monitoring KPIs, quality, lead times and customer commitments.
Identifying bottlenecks within and between departments.
Setting up and implementing improvement programmes.
Ensuring efficient collaboration between teams.
Supervising new client implementations.
Chairing operational client meetings.
Ensuring accurate data and processes within Exact Online and Cosmos.
Participating in the management team and reporting directly to senior management.