Senior Manager, Business Transformation Process Integration

Get 360Pharma; Netherlands; Hybrid; EUR 159,000 - 201,000; Full time

Job summary

Johnson & Johnson in Zug, Switzerland leads a global business transformation program to modernize transactional processes into a single ERP backbone. The Senior Manager drives end-to-end process integration across supply chain functions, ensuring alignment with the Global Design Template and program milestones.

You will apply a multi-functional toolkit, collaborate with regional and global teams, and influence senior leaders.

Qualifications

• Bachelor's degree or MBA required.
• Certifications such as PMP / FPX, APICS, Lean/Six Sigma helpful.
• Minimum 8 years of relevant work experience.
• Experience in Operations, Supply Chain, Finance, or large transformation programs.
• Experience with SAP ERP projects.
• Strong stakeholder engagement and leadership.

Responsibilities

• Own end-to-end business process mapping and integration across functions.
• Support ERP Global Template adherence and program methodology.
• Ensure processes are documented and deployed on schedule.
• Lead design governance and mitigate design risks.
• Partner with global SC experts on process improvements.
• Establish process design methodologies, templates, and controls.
• Coordinate cross-program process interdependencies and risk mitigation.
• Plan and execute business simulations and readiness activities.
• Present program status to senior stakeholders.

Skills

Leadership

Business process design

Project delivery

Stakeholder engagement

SAP ERP experience

Strategic thinking

People management

Change management

Education

Bachelor's degree

MBA

Tools

SAP ERP

MS Office

Job description

Johnson & Johnson is currently seeking a Transcend: Senior Manager, Business Transformation Process Integration! This position will be located (onsite/hybrid) in Zug, Switzerland. Alternate onsite/hybrid locations may be considered at other Innovative Medicine EMEA Supply Chain hub sites such as Beerse, Belgium; Cork, Ireland; or Latina, Italy.

Transcend is a global business transformation program that will modernize our foundational transactional processes and harmonize them into one "clean" ERP as a standardized platform for growth and efficiency gains. This program will simplify the Pharmaceutical ERP landscape from 7 to 1, standardizing processes to have a cost-effective, fit-for-purpose digital backbone that will enable us to support the Pharmaceutical business with agility. Additionally, the program will remediate the end-of-life system exposure that we risk towards the end of this decade.

Do you have a deep personal motivation to advance healthcare through digital solutions? This is an exciting opportunity to lead and influence by example, help others see what could be, and make it happen together with the project team!

The Senior Manager will be accountable for working with a team of functional experts in driving the process and capability integration between supply chain (SC) functions to ensure that solutions support end to end business processes and requirements while maintaining the integrity and reliability of the ERP template. The leader will be responsible for the process integration for a specific deployment, as well as strive to maximize the adherence to Global Design Template. They will apply a refined, multi-functional toolset of business expertise, technical knowledge, and digital acumen, and engage and operate with program teams at an execution level, as well as with senior leadership at a strategic level.

Key Responsibilities:

• Own end-to-end business process mapping, scenario/use case definition, integration, and design adherence across the impacted functions.
• Support development, maintenance, and adherence to ERP Global Template as well as the program methodology.
• Ensure key processes and capabilities are designed, documented, and deployed in an integrated and effective manner within program timelines and scope.
• Lead the program team in mapping end-to-end business processes/needs in order to solicit the right solutions, all the while ensuring that the solutions crafted work in a well-integrated way with the other functions.
• Lead the Design Authority Meeting and drive identification and mitigation of design risks.
• Partner with global team of Supply Chain experts in design, development, maintenance, and improvement of global processes and integration points.
• Establish and implement process design methodology, including relevant templates, tools, methodology, controls, and cadence.
• Run cross-program process design Interdependencies by working with respective partners to implement controls, cadence, and risk mitigations.
• Ensure planning and execution of business simulation and validation/readiness.
• Develop and deliver program presentations for senior-level J&J Innovative Medicine (IM) stakeholders to advise on historical and future program status.

Qualifications

• Bachelor’s / University, MBA, or equivalent degree is required
• Certifications such as PMP / FPX, APICS, and/or Lean/Six Sigma /Process Excellence are helpful
• Minimum 8 years of relevant work experience
• Demonstrated progressive experience in leadership roles within Operations, Supply Chain, Finance, or large transformation programs
• Solid experience in business process design, engineering, or optimization experience
• Hands-on project delivery experience, including demonstrated ability to handle project timelines and milestones in complex business environments
• Experience working in a complex, global system environment and experience with large-scale SAP ERP project(s)
• Strong customer-centric focus (internal & external), including development and management of partners and ability to engage and build relationships with senior business stakeholders
• Ability to effectively lead and govern cross-functional decision‑making bodies
• Excellent interpersonal and negotiating skills, with proven ability to influence/collaborate to get to desired result
• Experience designing, developing, implementing, and leading operational technological processes within a global organization
• Pharmaceuticals, Life Sciences, or other regulated industry experience
• People management and development experience (direct or indirect reports)
• Requires proficiency in English (written and verbal) to communicate effectively and professionally
• May require up to 25% to 50% domestic and international travel, depending on business needs and primary work location
• Requires the ability, through our flexible work policy, to work on-site a minimum of three days each week, with the option for two remote workdays each week

Preferred Skills:

• Agile Manufacturing
• Business Storytelling
• Chemistry, Manufacturing, and Control (CMC)
• Compliance Management
• Developing Others
• Good Manufacturing Practices (GMP)
• Inclusive Leadership
• ISO 9001
• Leadership
• Plant Operations
• Process Control
• Process Improvements
• Quality Standards
• Quality Systems Documentation
• Resource Management
• Stakeholder Engagement
• Standard Operating Procedure (SOP)
• Statistical Process Control (SPC)
• Systems Thinking
• Team Management