Senior Manager Business Transformation - Banking industry

EY; Amsterdam; Hybrid; EUR 120,000 - 180,000; Full time

Benefits offered by this job

Laptop and phone for work and personal

Monthly internet allowance

34 days of annual leave

Mobility budget

Hybrid working

Wellbeing platform access

Job summary

EY is seeking a Senior Manager, Business Transformation in Amsterdam to shape and drive large-scale, business-led transformations within the Banking sector. You will lead proposals, manage multi-disciplinary teams, and oversee complex projects while nurturing senior client relationships and cross‑selling capabilities across EY’s service lines.

You will influence strategic choices, embed AI-enabled operating models, and develop go-to-market strategies to expand in Dutch and European markets,

Qualifications

• Minimum of 8 years of relevant experience in business transformation.
• Master’s degree in Strategic Management or related field.
• Proven track record delivering large-scale, business-led transformations anchored in strategy and value.
• Deep banking industry expertise (retail, corporate; payments preferred).

Responsibilities

• Lead shaping and delivering business proposals and scoping documents.
• Oversee end-to-end delivery of complex transformation projects with budgets and timelines.
• Drive growth in Dutch and European markets by identifying opportunities and building alliances.
• Coach and mentor managers and consultants within the Business Transformation team.
• Shape go-to-market strategies and support entry into new markets via sharp opportunity assessments.

Skills

Strategic leadership

Transformation delivery

Stakeholder management

AI in transformation

Education

Master's degree (WO) in Strategic Management

Job description

Your new job | About your main responsibilities

Become a Senior Manager Business Transformation at EY, shaping the future of financial services, with a focus on the Banking industry. The Business Transformation team is part of our Business Consulting service line. EY is looking for a passionate leader with substantial (strategy & delivery) experience in business transformation, project management and building relationships. Your background in the banking industry will be needed to identify and address industry challenges through innovative solutions.

Key Responsibilities:

• Take a leading role in shaping and delivering business proposals and scoping documents
• Drive transformative change and growth with your strategic vision
• Engagement Delivery: Oversee the end-to-end delivery of complex, Business transformation projects, managing multi-disciplinary alongside delivery budgets and timelines.
• Business Development & Market Expansion: Spearhead commercial growth within the Dutch and European markets by identifying organizational data bottlenecks, crafting compelling business-led proposals, and building long-term alliances with partners in the Retail, commercial and Corporate banking industry. Proactively builds and maintains a senior network in the Dutch banking sector; attends, organizes, and speaks at industry forums, roundtables, and events.
• Teaming & Talent Cultivation: Direct, coach, and inspire managers and consultants within the Business Transformation team and collaborate across teams to integrate diverse insights.

Work on high-impact, cutting-edge projects with a strong focus on the banking sector. You’ll help leading banks, drive large-scale AI transformations, scaling AI capabilities and equipping leadership teams to embed AI across the organisation. Shape the future of banking by contributing in building banks and advise clients on go-to-market strategies, supporting entry into new markets through sharp opportunity assessments and clear, actionable strategies.

You’ll also work on next-generation Business-led (Agentic) transformation, combining AI and data to unlock new value and accelerate transformation at scale across banking.

Your new team | About your colleagues and the office

The Business Transformation team consists of almost 40 professionals. The team has a gender ratio of 55/45. Colleagues come from 9 different countries: Turkey, South Africa, France, Latvia, China, Hungary, Norway, UK, and the Netherlands. The average age within the team is around 30 years. The team has an open and collaborative culture and is socially active. There are regular social events, including drinks and team sports, as well as an annual ski trip

Your office

Our Amsterdam office is located at the Zuidas: a bustling area full of companies. In our Cross Towers, we welcome up to 1,500 people every day. For a breathtaking view of the city, head to the 22nd floor. Collaboration takes on a new meaning in our Wavespace, a high-tech environment that connects clients and colleagues virtually across the globe.

Your skills and strengths | About your unique contribution

• Experience & Background:
• A minimum of 8 years of relevant experience
• A completed Masters degree (WO level) in, for example, Strategic Management, Business Administration, Finance, Strategic Entrepreneurship, or a related field.
• Proven track record designing and delivering large-scale, business-led transformations; not purely IT or process-driven, but anchored in business strategy and value
• Deep banking industry expertise (preferably retail, corporate; optionally investment banking or payments; ideally more than one)
• Hands-on experience with technology, data, and AI as transformation enablers, not as ends in themselves
• Demonstrated ability to operate in high-pressure, high-stakes client environments with senior (C-suite/ExCo) stakeholder exposure
• AI-native and an explorative mindset to investigate new topics such as AgenticAI
• Familiar with the EY service line ecosystem (or equivalent at a peer firm) and able to cross-sell and collaborate across competencies
• Working knowledge of regulatory transformation in banking (e.g., Basel IV, DORA, AMLA, ESG reporting) and familiarity with core banking modernization, data platforms, or AI-driven operating model design
• Commercial Capability
• Active business development experience. Has originated, shaped, and closed large engagements (€1M+ range), not just delivered them
• Able to carry a revenue target and account for pipeline independently
• Comfortable leading proposals, responding to RFPs, and navigating complex procurement processes
• Leadership & Delivery
• Experience leading multidisciplinary teams across strategy, technology, and change workstreams
• Capable of serving as the “client owner”; accountable for relationship, quality, and commercial outcomes simultaneously
• Experience contributing to practice development and developing junior staff - methodology, talent, proposition design - beyond individual project delivery

Ideally, you’ll also have

• Dutch language - full professional proficiency is a plus

Pre-existing senior relationships at ING, ABN AMRO, de Volksbank, or Dutch subsidiaries of global banks

• Understanding of the Dutch regulatory environment (DNB, AFM) and how it shapes transformation agendas

Your benefits | About your perks and work enjoyment

• A competitive salary that reflects your role and responsibilities, depending on experience and qualifications. Plus, a solid pension plan for the future. In addition to your salary, you’ll receive holiday allowance and an annual bonus (based on performance and development).
• A laptop and phone for both work and personal use, and a monthly internet allowance.
• 34 days of annual leave to recharge and unwind, plus the option to buy extra days.
• With the mobility budget, you decide how you travel. Choose a lease car, a discounted public transport subscription, or arrange transport easily via our app.
• At EY, we care about a healthy work‑life balance. Hybrid working makes this easier. Whether you're working from the office, at a client, or from home, we’ll make sure you have a well‑equipped home office.
• The opportunity to work up to 20 days per year from abroad.
• The option to swap 3 national holidays for non‑national ones.
• You’ll have the space to grow both personally and professionally. Whether you want to deepen your expertise, develop your personality, or improve your leadership style, we offer a broad range of trainings and courses.
• Your well‑being is our priority. We believe that when you feel good, you perform better. That’s why you’ll have access to the OpenUp wellbeing platform (including for your family). You can easily connect with psychologists and lifestyle experts within 36 hours and take part in wellbeing sessions.
• A strong focus on teaming and various internal networks where you can join all kinds of social activities. A positive work atmosphere and good collaboration with colleagues contribute to your overall happiness at work.
• All this within an environment where our core values of integrity, inclusiveness, and respect are central. We think it’s important that you can be yourself and fully develop into the best version of yourself. Curious about all our benefits?

Ready to shape your future with us? | About your application process

1. For this vacancy, we only ask your resume with a motivation letter.

2. First interview: Before the interview, we’ll ask you to complete an online assessment. Not a standard questionnaire, but a game-based assessment focusing on both your cognitive skills and behavioral preferences. We’ll discuss the results during the interview, which will include a colleague from the relevant department. This mutual introduction is a chance for us to get to know you, and for you to ask any questions you have.

3. Second interview: If we see a match and you’re still enthusiastic, we’ll invite you for a second interview. We’ll dive deeper into the role and other relevant topics. Sometimes, a business case is part of the process. A final interview may also follow.

4. We’re a match. You’ll receive an offer and we’ll perform a pre-employment screening.Then your new adventure begins. Welcome to EY