Sales Advisor (32 hours), Tommy Hilfiger - Maastricht

PVH Brands Netherlands B.V.; Maastricht; On-site; EUR 21,000 - 32,000; Full time

Benefits offered by this job

Competitive benefits

Inclusion & Diversity at PVH

Job summary

PVH Corp. and its TOMMY HILFIGER brand are seeking a Sales Associate for our Maastricht store. You will deliver exceptional in-store service, build outfits for customers, and maintain brand standards to create a premium shopping experience.

The role requires passion for fashion, strong communication, and the ability to thrive in a fast-paced retail environment. Prior hospitality/retail experience is preferred. PVH offers a competitive benefits program and opportunities for growth.

Qualifications

• Have previous experience within hospitality/retail.
• Be hardworking with great communication skills.
• Have an interest in Fashion/Retail.
• Ability to work in a fast paced environment with ability to multi task in high pressure environments.
• Be passionate to drive sales using our digital platforms.

Responsibilities

• Provide high levels of customer service and service excellence.
• First point of contact for authorising discounts and resolving customer questions.
• Be a brand ambassador with in-depth product knowledge.
• Build and maintain professional relationships with customers.
• Suggest outfits and make product recommendations.
• Assess customer needs and provide information on product features.
• Manage store KPIs and offer improvement ideas.
• Ensure store and stockroom upkeep, presentation and organization are maintained.

Skills

Hospitality/retail experience

Great communication skills

Interest in fashion/retail

Fast-paced environment

Multi-tasking under pressure

Drive sales via digital platforms

Job description

Be part of an iconic story. TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions. Tommy Hilfiger’s global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people, organizations and ideas boldly driving the future of Fashion, Art, Music, Entertainment and Sport. Major global campaigns, sponsorship platforms, and disruptive activations with world-class athletes, musicians and entertainers bring a constant source of energy and inspiration to the brand. Immerse yourself in TOMMY HILFIGER here! (YouTube, Instagram, TikTok) Tommy Hilfiger is een van 's werelds toonaangevende designer lifestyle-merken, internationaal erkend voor het vieren van de essentie van de "klassieke Amerikaanse coole" stijl. Tommy Hilfiger, opgericht in 1985, levert premium styling, kwaliteit en waarde aan consumenten over de hele wereld met een breed scala aan collecties, waaronder Hilfiger Collection, Tommy Hilfiger Tailored, sportkleding voor heren, dames en kinderen, Tommy Hilfiger Denim, accessoires en schoenen. Daarnaast heeft het merk een licentie voor een reeks producten, waaronder geuren, brillen, horloges en woninginrichting. Tommy Hilfiger, dat in 2010 door PVH Corp. werd overgenomen, heeft wereldwijd meer dan 17.000 medewerkers en een uitgebreid distributienetwerk in meer dan 115 landen en 1.600 winkels. De wereldwijde detailhandelsverkopen van het merk Tommy Hilfiger bedroegen in 2015 6,5 miljard dollar.

SALES ASSOCIATE

Over DE FUNCTIE Onze winkels zijn het leven en de ziel van ons bedrijf. Ze fungeren als onze belangrijkste contactpunten met ons steeds evoluerende klantenbestand. Naarmate de wereld van de detailhandel evolueert, zijn wij als bedrijf van mening dat, om alle andere onderdelen van de keten te laten werken, onze winkels de toon moeten zetten van waar het bij onze twee merken allemaal om draait. Ongeacht waar onze consumenten uiteindelijk een aankoop doen, onze winkels zijn altijd toonbeeld van onze geweldige merken. Als gevolg hiervan zijn onze locaties van het grootste belang, moet de eersteklas ervaring vanzelfsprekend zijn en mogen onze normen in de winkel nooit twijfelachtig zijn. Om dit te bereiken, streven we ernaar om de personen in dienst te nemen die de waarden en normen van ons bedrijf kunnen omarmen; die geobsedeerd zijn door het leveren van geweldige service aan onze klanten en die echt geloven dat om relevant te blijven in de wereld van vandaag, we wendbaar moeten zijn en ons moeten aanpassen aan veranderingen en evolutie. De sales associate speelt een sleutelrol bij het bereiken van deze hoge normen.

• Zorgen voor een hoge klanttevredenheid door uitstekende service.
• Eerste aanspreekpunt voor het autoriseren van kortingen en het oplossen van klantvragen.
• Een merkambassadeur zijn, met diepgaande productkennis.
• Opbouwen en onderhouden van professionele relaties met onze klanten.
• Outfit samenstellen voor klanten en verdere productaanbevelingen doen.
• Behoeften van klanten beoordelen en hulp en informatie verstrekken over productkenmerken.
• Aansturen van winkel-KPI's en suggesties voor verbeteringen.
• Ervoor zorgen dat het onderhoud, de presentatie en de organisatie van winkel- en magazijnzaken op een gepaste manier worden aangepakt.

About THE ROLE

When it comes to shopping at Tommy Hilfiger, our customers only deserve the very best in store experience we can offer. You will be working as part of our store team in a luxury retail environment where you will share a passion for our brand and our values with our customers and colleagues. Leading by example and putting all the PVH Values to practice are also of importance in this role. You will be inspiring your team to generate sales & profit, minimize losses, and create the best possible customer experience whilst ensuring the store is visually distinctive & impeccably maintained.

• Be able to demonstrate in-depth product knowledge and possess successful link selling skills to drive business.
• Holding the ability to outfit build for customers will be essential, our Sales Associates should also be able to make further product recommendations and drive our store KPI’s.
• Building and maintaining professional relationships with our customers, to secure regular clienteles is possible.
• Being a Brand Ambassador and maintaining a keen interest in current fashion and market trends.
• Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner.
• Show flexibility and innovation when reacting to the changing business environment especially around peak trade.

About YOU

• Have previous experience within hospitality/retail
• Be hardworking with great communication skills
• Have an interest in Fashion/Retail
• Ability to work in a fast paced environment with ability to multi task in high pressure environments
• Be passionate to drive sales using our digital platforms!

About WHAT WE OFFER

At PVH, we understand that the success of our organisation is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates – both at home and at work. PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.

Learn more about Inclusion & Diversity at PVH here.

About PVH

We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+. One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here. PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential. We are brand builders who focus our passion and creativity to build Calvin Klein and Tommy Hilfiger into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector.