Retail Sales Associate — Customer Experience & Merchandising

Columbia Sportswear Company; Roermond; On-site; EUR 21,000 - 22,000; Full time

Job summary

Columbia Sportswear Company is seeking a Retail Associate for a position in Roermond, Netherlands. You will assist customers, maintain visual merchandising, and process POS transactions while supporting the store leadership team in delivering excellent in-store experiences.

Responsibilities include answering customer questions, making product recommendations, and contributing to store profitability through effective product flow and service excellence.

Qualifications

• No specific education required (High School Diploma or GED preferred).
• 2 years or less of experience in a position or specialization.
• Experience operating Inventory and POS systems, and various retail software tools.

Responsibilities

• Provide exceptional customer service by addressing consumer questions or issues regarding product features, benefits, and availability; engage with customers to understand needs and preferences.
• Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions (sales, returns, exchanges, loyalty program connections) accurately and efficiently.
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow.

Skills

POS systems

Inventory management

Retail software tools

Education

High School Diploma or GED

Job description

Columbia Sportswear Company is seeking a Retail Associate for a position in Roermond, Netherlands. You will assist customers, maintain visual merchandising, and process POS transactions while supporting the store leadership team in delivering excellent in-store experiences.

Responsibilities include answering customer questions, making product recommendations, and contributing to store profitability through effective product flow and service excellence.