Remote Transmission Engineer - Night Shift (Live Streaming)

The Walt Disney Company; Amsterdam; On-site; EUR 52,000 - 78,000; Full time

Job summary

The Walt Disney Company is seeking a Transmission Engineer to support live and VOD streaming operations in a remote role, primarily overnight US hours. You will manage EPG data, monitor content health, and escalate issues with documented procedures.

Candidates should have 2+ years in technical/digital media environments, strong streaming knowledge, and the ability to multitask in a fast-paced setting. Flexibility for nights, weekends, and holidays is required.

Qualifications

• Minimum of 2 years in a technical, operational or digital media environment.
• Working knowledge of live/on-demand streaming products.
• Strong attention to detail.
• Able to operate independently with moderate guidance.
• Able to learn quickly and adapt to new situations.
• Must be able to multitask in a fast-paced, time-sensitive environment.
• Must be available to work flexible hours, including nights, weekends, and holidays.

Responsibilities

• Possess intermediate workflow knowledge and operational experience.
• Manage EPG data for live channels, including extending listings data and updating catalog attributes on streaming platforms including Disney+, ESPN, and Hulu + Live TV.
• Ensure content blackouts compliance against contractual obligations and partner communications, via audits and/or manual implementation.
• Monitor and confirm basic health and functionality of front-end facing features via proprietary software for media orchestration.
• Partner with Senior Operators, Leads, and Supervisors to develop and document troubleshooting protocols for workflow issues.
• Escalate issues to appropriate support resources, and file incident tickets as needed to track metrics related to outages.

Skills

Streaming products

Attention to detail

Independent work

Fast learner

Multitasking

Flexible hours

Job description

The Walt Disney Company is seeking a Transmission Engineer to support live and VOD streaming operations in a remote role, primarily overnight US hours. You will manage EPG data, monitor content health, and escalate issues with documented procedures.

Candidates should have 2+ years in technical/digital media environments, strong streaming knowledge, and the ability to multitask in a fast-paced setting. Flexibility for nights, weekends, and holidays is required.