Quality Control Support Specialist

MSD Malaysia; Boxmeer; On-site; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

3% year-end bonus

35.5 days paid leave

Travel allowance

Pension scheme

In-house company restaurant

Parking access

Sports membership contribution

Private park on site

Lyra Health mental well-being support

Prayer and meditation room

Extensive development opportunities

Growth-oriented workplace

Job summary

Merck & Co., Inc. invites applications for a Quality Control Support Specialist in Boxmeer to help build a new QC organization aligned with GMP. You will drive quality systems, investigations, CAPA, and lab lifecycle management, collaborating across functions to ensure inspection readiness.

You will lead qualification, validation, and digitalization efforts, provide expert QC support to QA, Manufacturing and other stakeholders, and mentor colleagues in a rapidly expanding site.

Qualifications

• Experience in GMP-regulated pharmaceutical or life sciences environments.
• Strong knowledge of GMP regulations, quality systems, investigations, CAPA management, change control, qualification and validation processes.
• Experience with LIMS, SAP, and digital quality management platforms.
• Excellent analytical and problem-solving skills.
• Strong project management and stakeholder management abilities.
• Excellent verbal and written communication skills in Dutch and English.

Responsibilities

• Act as the Quality Control SME for GMP compliance, quality systems, stability studies, LIMS implementation, and laboratory equipment lifecycle management.
• Lead complex investigations, deviations, root cause analyses, and CAPA activities, ensuring timely and effective resolution.
• Own and drive quality system processes, including change controls, investigations, CAPAs, and compliance-related initiatives.
• Review and approve GMP documentation, including SOPs, protocols, validation documents, technical reports, and work instructions.
• Ensure laboratory operations comply with site procedures, global standards, and regulatory requirements, maintaining inspection readiness at all times.
• Lead and support qualification, validation, calibration, and implementation activities for laboratory equipment, systems, and new technologies.
• Drive continuous improvement, digitalization, automation, and efficiency projects across Quality Control and cross‑functional teams.
• Provide expert support to laboratory operations, Quality Assurance, Manufacturing, and other stakeholders on quality and compliance matters.
• Monitor laboratory data, trends, and performance metrics, translating insights into actions that enhance quality, compliance, and operational excellence.
• Lead cross‑functional projects, mentor colleagues, deliver GMP training, and represent Quality Control during audits, inspections, and management reviews.

Skills

GMP compliance

CAPA management

Change control

Investigations

Quality systems

Data analysis

Education

Bachelor’s degree in Life Sciences or related field

Tools

LIMS

SAP

Digital quality management platforms

Computerized laboratory systems

Job description

Job Description

This is a unique opportunity to help build a new Quality Control organization from the ground up, combining technical expertise, innovation, and leadership to support the future of animal health manufacturing in Boxmeer. Join us as a Quality Control Support Specialist. Welcome to our team. Our production facilities in Boxmeer are part of our global Animal Health production network and manufacture and package animal health products according to Good Manufacturing Practice standards (GMP). Currently, we are investing in a new EU and FDA compliant manufacturing facility, which includes a Quality Control laboratory, in Boxmeer to bring our latest animal health innovations to market. Once the manufacturing facility is fully operational (expected in 2030), it will create about 80–100 FTE jobs. The facility will include dedicated warehouse, manufacturing, quality assurance, quality control, and packaging & labeling teams to deliver high quality, compliant products.

Purpose of the Role

The Quality Control Support Specialist is a senior technical expert within the Quality Control organization, playing a key role in ensuring GMP compliance, driving continuous improvement, and supporting operational excellence. Acting as a trusted Subject Matter Expert, you will collaborate across functions to strengthen quality systems, support inspection readiness, and contribute to the successful establishment and growth of the new Boxmeer West manufacturing facility.

Tasks and Responsibilities

• Act as the Quality Control Subject Matter Expert (SME) for GMP compliance, quality systems, stability studies, LIMS implementation, and laboratory equipment lifecycle management.
• Lead complex investigations, deviations, root cause analyses, and CAPA activities, ensuring timely and effective resolution.
• Own and drive quality system processes, including change controls, investigations, CAPAs, and compliance-related initiatives.
• Review and approve GMP documentation, including SOPs, protocols, validation documents, technical reports, and work instructions.
• Ensure laboratory operations comply with site procedures, global standards, and regulatory requirements, maintaining inspection readiness at all times.
• Lead and support qualification, validation, calibration, and implementation activities for laboratory equipment, systems, and new technologies.
• Drive continuous improvement, digitalization, automation, and efficiency projects across Quality Control and cross‑functional teams.
• Provide expert support to laboratory operations, Quality Assurance, Manufacturing, and other stakeholders on quality and compliance matters.
• Monitor laboratory data, trends, and performance metrics, translating insights into actions that enhance quality, compliance, and operational excellence.
• Lead cross‑functional projects, mentor colleagues, deliver GMP training, and represent Quality Control during audits, inspections, and management reviews.

Your Profile

• Bachelor’s degree in Life Sciences, Chemistry, Microbiology, Biotechnology, Pharmaceutical Sciences or a related field.
• At least 4-6 years experience in a GMP-regulated pharmaceutical, biotechnology or life sciences environment.
• Proven track record of leading cross‑functional projects and driving continuous improvement initiatives.
• Strong knowledge of GMP regulations, quality systems, investigations, CAPA management, change control, qualification and validation processes.
• Solid understanding of Quality Control laboratory operations, analytical methods and regulatory expectations.
• Experience working with LIMS, SAP, computerized laboratory systems and digital quality management platforms.
• Strong analytical and problem‑solving skills, with experience in data analysis, trending and performance monitoring.
• Excellent project management, stakeholder management and influencing skills, with the ability to drive change across functions.
• Demonstrated leadership, coaching and mentoring capabilities, combined with strong technical writing and presentation skills.
• Excellent verbal and written communication skills in Dutch and English.

Required Skills

• Continuous Improvement
• Good Laboratory Practices (GLPs)
• Manufacturing
• Pharmaceutical Industry
• QC Microbiology
• Quality Management Systems (QMS)
• Teamwork

What we offer

• Competitive salary based on your knowledge and experience.
• 3% year-end payment and an annual bonus based on personal and company performance.
• At least 35.5 days of paid leave.
• Travel allowance and a solid pension scheme.
• A high-quality company restaurant offering fresh and healthy options daily.
• Excellent accessibility: the train station is located directly at our main entrance and there is ample parking available.
• A contribution toward your personal sports membership to support your vitality.
• A beautiful private park on the premises, ideal for a walk, break, or moment of relaxation.
• Mental well‑being support through Lyra Health for you and your family members.
• Access to a dedicated prayer and meditation room.
• Extensive development opportunities thanks to the size of the site and the presence of many disciplines and global departments represented in Boxmeer.
• A workplace within an organization that is continuously growing and evolving.

Animal Health

Our Animal Health Division is a trusted global leader in veterinary medicine, dedicated to preserving and improving health, well‑being, and performance of animals and the people who care for them. We are a global team of professionals working together to make a positive difference in animal care and the world’s food supply and have a deep sense of responsibility towards our customers, consumers, animals, society, and our planet. Through our commitment to The Science of Healthier Animals®, we offer veterinarians, farmers, pet owners and governments one of the widest ranges of veterinary pharmaceuticals, vaccines and health management solutions and services as well as an extensive suite of digitally connected identification, traceability and monitoring products. We invest in dynamic and comprehensive R&D resources and a modern, global supply chain. We are present in more than 50 countries, while our products are available in some 150 markets.

Employer Information

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Job Posting Details

Employee Status: Regular Relocation: VISA Sponsorship: Travel Requirements: Flexible Work Arrangements: Not Applicable Shift: Valid Driving License: Hazardous Material(s): Job Posting End Date: 09/14/2026