Quality Assurance Manager

AbbVie; Zwolle; On-site; EUR 60,000 - 80,000; Full time

Job summary

A global pharmaceutical company is seeking an experienced Supply Chain Quality Assurance Manager based in Zwolle, Netherlands. This role is pivotal in overseeing operational QA tasks for value-added services at the Central Distribution Center. The successful candidate will ensure supply chain integrity and compliance with quality standards across various products. A Bachelor's degree in pharmaceutics or a related field and over 4 years of experience in the pharmaceutical sector are essential.

Qualifications

• 4+ years of experience in a pharmaceutical environment, particularly in quality systems.
• Strong proficiency in technology-driven QA processes and regulatory compliance.

Responsibilities

• Lead and manage QA tasks for VAS at the NL CDC.
• Ensure compliance with regulatory and quality standards.
• Advise, train, and onboard staff in quality operations.
• Monitor and drive improvement programs based on quality metrics.

Skills

Knowledge of Good Distribution Practices (GDP)

Good Manufacturing Practice (GMP)

Leadership and mentoring

Analytical skills

Communication skills in English

Experience with SAP or similar ERP systems

Education

Bachelor’s degree in pharmaceutics, biology, or life science

Tools

Microsoft Office

Automation tools and AI

Job description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us atwww.abbvie.com . Follow @abbvie onLinkedIn, Facebook ,Instagram ,X andYouTube.

Job Description

AbbVie is seeking an experienced and highly motivated Supply Chain Quality Assurance Manager to lead, manage, and oversee operational QA tasks for value-added services (VAS) at our NL Central Distribution Center (CDC). This pivotal role is responsible for maintaining supply chain integrity and product quality across API, cosmetics, drugs, devices, components, and finished products. You will be central to ensuring operational excellence, regulatory compliance, and continuous improvement within the Supply Chain Quality Assurance organization.

• Manage Supply Chain QA Operations officers, oversee operational QA tasks for VAS and critical usage decisions at the NL CDC.
• Oversee and ensure full compliance for VAS, including repackaging, relabeling, and kitting per regulatory and quality standards.
• Maintain supply chain integrity by ensuring all requirements/deliverables for APIs, cosmetics, drugs, devices, components and finished products are effectively met.
• Proactively ensure product, process, and system quality activities comply with corporate, governmental, and local regulations.
• Advise, train, and onboard staff to execute activities in alignment with GxP, AbbVie policies, and regulatory expectations, supporting product quality and patient safety.
• Monitor and evaluate assigned quality systems via defined metrics; initiate and drive improvement programs as needed.
• Develop and deliver training on good distribution/manufacturing practices and AbbVie QA principles, with a focus on EU and global packaging needs.
• Lead or participate in key QA projects and continuous improvement initiatives at the CDC and RDC level, collaborating with international teams.
• Execute documentation and change management processes, especially concerning VAS and packaging operations.
• Serve as process owner for key QA areas; act as subject matter expert (SME) and liaison across all CDCs and RDCs to ensure consistent, compliant practices and effective resolution of quality issues.
• Execute assigned roles in exception management as an SME.

Qualifications

• Bachelor’s degree with relevant specialization, preferably pharmaceutics, biology, or life science.
• 4+ years of experience implementing and maintaining quality systems in a pharmaceutical environment.
• Experience in packaging or batch release within a manufacturing setting preferred.
• Strong knowledge of Good Distribution Practices (GDP) and Good Manufacturing Practice (GMP).
• In-depth understanding of European and global manufacturing (packaging) regulatory requirements.
• Proven experience in enterprise/strategic leadership within supply chain or quality assurance environments.
• Proficiency in technology-driven QA, including automation tools and AI, and ability to implement innovative solutions to optimize processes.
• Accurate, persuasive, honest, decisive, analytical, and result-oriented.
• Excellent written and oral English communication skills are preferred.
• Advanced skills in Microsoft Office, especially Word; SAP or similar ERP system experience preferred.
• Able to step up and take leadership, influence others, and act as a credible coach/mentor for onboarding and training new employees.
• Persistent and resilient when confronted with obstacles and able to drive solutions.

Additional Information

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

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