Public Health Technician (Immunizations)

City of Amarillo; Den Haag; On-site; EUR 15,000 - 22,000; Full time

Job summary

The City of Amarillo seeks a Public Health Technician (Immunizations) to support daily immunization program operations under the Immunization Program Manager. This role handles administrative and clinical tasks and maintains program records and databases.

Responsibilities include greeting patients, performing data entry into the electronic medical record, screening vaccine eligibility, scheduling labs and vaccines, and providing cross-coverage at front desk when needed. Grant-funded position.

Qualifications

• High School diploma or GED required.
• Reception experience in a clinic setting preferred.
• Bilingual preferred.
• Valid Texas Driver's License and reliable transportation with proof of current vehicle insurance required.

Responsibilities

• Greet and assist patients at front desk to determine needs.
• Provide excellent customer service in the public health clinic.
• Screen patients for program eligibility.
• Register patients into the EMR system and order labs/vaccines as needed.
• Ensure paperwork is complete and data is entered accurately in the EMR.
• Screen immunization records to determine vaccine needs.
• Provide administrative support for the program.
• Maintain public health clinic records.
• Attend team and department meetings and trainings.

Skills

Customer service

Bilingual (preferred)

Verbal and written communication

HIPAA knowledge

Immunization program knowledge

Education

High School diploma or GED

Tools

Electronic medical record system

Microsoft Office

Job description

JOB TITLE: Public Health Technician (Immunizations)

JOB CLASS NUMBER: CLR235

PAY GRADE: G04

FLSA STATUS: Non-Exempt

BUSINESS UNIT NAME: 25024

REPORTS TO: Director of Public Health

SUPERVISORY WORK: None

HOURS: Monday-Thursday, 40-hour work week. Ability to work an after-hours schedule as required.

WAGE: $15.14 per hour

This position is supported by grant funding. Employment is contingent upon the availability and continuation of grant funds and may be subject to modification or termination based on funding status.

SUMMARY

Supports the day-to-day activities of the Immunization Program at Amarillo Public Health under the direct supervision of the Immunization Program Manager. The position assists with administrative and clinical aspects of the Immunization Clinic and is responsible for maintaining public health program files and databases.

ESSENTIAL RESPONSIBILITIES

• Cordially greets and interacts with patients at the front receptions desk to determine and assist with their needs.
• Provides excellent customer service to patients in the public health clinic.
• Screens patient for program eligibility.
• Registers new patients into the electronic medical record system and orders labs, tests, vaccines, as needed.
• Ensure all paperwork is completed and data is accurately entered into the electronic medical records system.
• Screens immunization records to determine vaccine needs.
• Provides administrative support for the program.
• Performs duties supporting TVFC and ASN Immunizations Program operations in alignment with state funding requirements.
• Maintains public health clinic records.
• Provides cross coverage at the reception desk for other clinics when available.
• Provides cross coverage at the check-out desk on occasion.
• Attend and participate in team meetings, department meetings, in-service trainings, and other related activities as needed.
• Conducts daycare immunization audits in accordance with state and program requirements.
• Participates in outreach events supporting the statewide immunization database and public health immunization initiatives.
• Participates in public health preparedness responses.
• Performs other job-related duties as assigned.

MINIMUM REQUIREMENTS

This position requires a High School diploma or GED. Reception experience in a clinic setting preferred. Bilingual preferred. Valid Texas Driver's License and reliable transportation with proof of current vehicle insurance is required.

KNOWLEDGE, SKILLS, AND ABILITIES

• Bilingual is preferred.
• Ability to offer excellent customer service.
• Ability to learn adult and child vaccine schedules.
• Strong verbal and written communication skills
• Knowledge of the HIPAA Privacy Act.
• Knowledge of Public Health ten essential functions.
• Skills to use a computer with Microsoft Office for electronic medical record data entry, word processing and email communication purposes
• Skills to operate small office equipment, including a multi-function copy machine, fax machine and multi-line telephone systems.
• Ability to work with a culturally diverse population.
• Ability to handle confidential information in an appropriate manner.
• Ability to establish and maintain effective working relationships with employees, other agencies and the public.
• Ability to work an after-hours schedule as required.
• Ability to drive a company vehicle to off-site locations as needed.

ADA PROFILE

Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions of this position. While performing the duties of this Job, the employee is will be required to exert up to 20 pounds of force occasionally, and/or up to 15 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. The employee must also balance, climb, crawl, crouch, feel, finger, grasp, handle, hear, pull, lift, push, reach, perform repetitive motions, speak, stand, shout, walk and run. The employee must also have the ability to make rational decisions through sound logic and deductive processes.

WORK ENVIRONMENT

The employee works in a dynamic environment that requires being sensitive to change and responsive to changing goals, priorities, and needs.

The City of Amarillo is an Equal Opportunity employer and encourages applications from eligible and qualified persons regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status, in compliance with applicable federal, state and local law.

The City of Amarillo provides reasonable accommodations to applicants with disabilities on a case by case basis. If you need a reasonable accommodation for any part of the application or hiring process, please contact the Human Resources Office at 806-378-4294.