Project Manager – Cloud CX Delivery & Client Success

Content Guru Limited; Den Haag; Hybrid; EUR 75,000 - 105,000; Full time

Job summary

Content Guru is looking for a skilled Project Manager to join our Netherlands team, overseeing multiple client projects from initiation through delivery and ensuring a fast-paced, cost-conscious, customer-oriented delivery experience that drives satisfaction. The role is based at our Den Haag office with a hybrid schedule (3–4 days in-office).

A Bachelor’s degree and a proven PM track record in technology/finance are required, along with fluent Dutch and English for diverse stakeholder

Qualifications

• Bachelor’s degree in a relevant subject.
• Good experience in project management or project delivery to external clients in technology/finance.
• Proven ability to effectively manage projects from start to finish and work to a deadline.
• Excellent communication, organisational and interpersonal skills.
• Proven ability to solve problems creatively.
• The ability to motivate others to deliver.
• Fluent / Native level Dutch and English.
• Proof of eligibility to work in the Netherlands or valid work visa if applicable.

Responsibilities

• Initiate projects in accordance with any project management methodology and establish appropriate project documentation and control.
• Ensure projects are delivered within time, cost and quality tolerances.
• Maintain high-quality project documentation and deliverables.
• Establish a test plan according to customer requirements.
• Manage virtual project teams as required.
• Establish a single point of contact for the customer and set escalation paths.
• Manage customer communications to maintain high customer satisfaction across virtual teams.
• Contribute to bids and tenders and provide PM input to presales activities.
• Manage project costs, ensure sales margins, and track/recover costs where possible.

Skills

Project management

Client delivery

Communication skills

Interpersonal skills

Leadership

Problem solving

Fluent Dutch & English

Education

Bachelor's degree in relevant subject

Job description

Content Guru is looking for a skilled Project Manager to join our Netherlands team, overseeing multiple client projects from initiation through delivery and ensuring a fast-paced, cost-conscious, customer-oriented delivery experience that drives satisfaction. The role is based at our Den Haag office with a hybrid schedule (3–4 days in-office).

A Bachelor’s degree and a proven PM track record in technology/finance are required, along with fluent Dutch and English for diverse stakeholder