Production Supervisor

Bloom & Wild; Amstelveen; On-site; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Equity options from day 1

Volunteer day per year

Commuter support (Swapfiets/NS card)

Job summary

Bloom & Wild Group in Amstelveen is seeking a Production Manager to lead daily production at our Amstelveen warehouse. You will manage a team of around 45 agency staff, ensure on-time bouquets of high quality, and drive continuous improvements in our production processes.

You will work closely with quality and logistics to optimise output and efficiency. The role requires 3+ years in production operations, strong leadership, and excellent communication skills in English and Polish.

Qualifications

• 3+ years experience in (production) operations.
• Proven leadership skills (managing a team/shift).
• Strong communication skills with a wide group of stakeholders.
• Attention to detail and structuring mindset.
• Willingness to work flexible hours (early/late).

Responsibilities

• Daily management of the production workforce in the Amstelveen warehouse (approx. 45 agency FTE).
• Ensure bouquets produced efficiently, on time and with high quality across lines.
• Test and implement innovations to improve production processes.
• Support expedition team in outbound transport when needed.
• Plan people and shifts on the line and other production activities.
• Coordinate with labour agencies on planning and performance.
• Coordinate, validate and administer time clocking of staff.
• Step up during peaks (Christmas, Valentines, Mothers Day).
• Backfill to cover fulfilment or other warehouse operations when required.

Skills

Production leadership

Operations management

Team management

English proficiency

Polish language

Excel/Google Sheets

IT literacy

Tools

Excel

Google Sheets

Slack

Job description

bloomon is turning the flower industry on its head – for the better. How? By disrupting the traditional supply chain! We skip the auction and wholesale, to shorten the journey for our flowers. And we harness technology, brand and innovation to deliver gifts and subscriptions that delight our customers across Europe.

We launched in Amsterdam in 2014, and in 2021 joined forces with Bloom & Wild, the UK's fastest growing ecommerce company (according to the Financial Times). Our group is backed by top tier investors and is now home to a family of 3 strong brands, Bloom & Wild, bloomon and Bergamotte. Together, we’ve delivered over 20 million orders (and counting!), making us the largest direct to consumer flower business in Europe.

Our vision is to create the destination for making life a little more thoughtful and beautiful. And we won't stop at flowers and plants. Starting with the Bloom & Wild brand, we're expanding our gifting offering to other categories like cakes, candles and cocktails. This is all part of our ambition to build Europe's #1 direct to consumer gifting destination.

We care wildly about people and our planet. Which is why we’re so proud to be a certified B Corp – committed to making long-term positive change for our community, and the world around us.

Operations Team @ Bloom & Wild Group

The Operations team at bloomon and Bloom & Wild is split into three sub-teams, although in practice there is a close collaboration between all these sub-teams on a daily basis:

• Flower sourcing, styling and quality - this team is responsible for purchasing our fresh products like flowers and plants, mainly through direct collaboration with growers around the world. They also manage our inbound supply chain and work closely with our flower supply chain partners to optimise for quality and costs. Within our own and 3rd party warehouses they monitor and optimise for styling and quality.
• Warehouse Operations - Across our 3 strong brands we have various warehouses across the EU. The teams based at these sites run our daily production and fulfilment operation of all products we sell. The non-horti procurement of addons and packaging items is also part of the scope of this team. They optimise for customer satisfaction, On Time-In Full fulfilment, quality and associated COGS.
• Logistics & 3rd party fulfilment - managing our partially outsourced sourcing, production and fulfilment in the UK and optimising our delivery organisation in all countries we are active in. The team works closely with our carrier partners (and coordinating our own delivery network) to achieve operational excellence and optimise for customer satisfaction, delivery performance, capacity and associated COGS.

The production team of our Amstelveen warehouse is responsible for the daily production of thousands of bouquets. Our bouquet range is large, with a wide variety of different stems, designs, and arrangements, making our production operation both dynamic and complex. By using our in-house developed tools and software we’re continuously improving the quality and efficiency of our operation. As production manager you are responsible for the daily production shift and to ensure the team is performing to its full potential.

What you'll be doing:

• Responsible for daily management of the the production workforce in our Amstelveen warehouse (approx. 45 labour agency FTE)
• Ensure all bouquets are produced efficiently, in time and in optimal quality, across our production lines, in collaboration with our quality team
• Testing and implementation of innovations and continuous improvement of the production process together with the team and your manager
• Together with your team and manager, support the expedition team where needed in outbound transport
• Planning of people and shifts on the line, as well as any other additional production-related activities
• Contact with agencies (labour agencies) on planning and agency worker performance
• Coordinate, validate and administrate time clocking of all staff
• Step up and coordinate operations during peaks (Christmas, Valentines, Mothers Day)
• Backfill to manage fulfilment or other warehouse operations when required.

You’ll love this role if you…

• +3 years experience in (production) operations
• Proven leadership skills (managing a team/shift)
• Strong communication skills - being able to effectively communicate to a wide group of stakeholders
• Brings structure with attention to detail
• Flexibility with regard to working hours (early start or late ending - pending requirement)
• Stressproof and talent for organising
• Proactive mindset
• Digitally proficient / IT literate
• Proficient in English (both verbally and written)
• Verbal proficiency in Polish
• Working hours: Fulltime, 40h, 08:00–17:00h.

Nice to have skills:

• Verbal proficiency in Dutch and/or Bulgarian
• Experience in working with Excel / Google Sheets, Slack
• Experience in working with flowers or fresh produce.

These are some of the skills and experience we think will enable success in this role, but please don’t worry if you are missing some of these. We’re committed to building a team made up of different strengths, skills and experiences, so if you’re excited about our values, passionate about what you do and would like to join us in doing things more thoughtfully, we’d love to hear from you.

Belonging at Bloom & Wild Group

We know that we learn through our differences, and building a diverse team has always been central to creating the best experience for our customers. We value all backgrounds, perspectives, ideas and experiences, and encourage everyone to share their opinions openly within our caring and inclusive team.

Our ways of working

Lead change for good: we have the guts to try new things and step up to do what matters most. Think deeply, act swiftly: we make sure there’s thoughtful rationale behind our approach and always act swiftly to implement ideas. Care wildly: we pour care and creativity into everything we do and pay attention to the things that make a difference. Stay open, be curious: we’re open about what we’re doing and why, and we welcome challenges from each other.

We really believe in the power of face-to-face connections - be that through a shared project, a learning and development opportunity, or an after work social - and trust our teams to make the right decisions (for them and us) about where and how they work each day. Our working patterns are flexible and vary across the business, depending on the type of work, need for collaboration, and personal and wellbeing circumstances.

(Some of) The good stuff

Work that works for you

• Share in our success with a choice to take equity options from day 1
• 1 day per year to volunteer on a project that’s close to your heart
• We’ll support your commute to our office and site locations. Depending on your journey to work, this may include a Swapfiets, an NS business card or expense reimbursement

Time off

• 24 vacation days and an option to buy an extra 5 each year
• Happiness days (1 extra day each quarter for your personal ‘me time’)
• 1 celebration day per year, to celebrate a holiday that’s important to you
• Flexible bank holidays - trade a bank holiday for another day that fits your beliefs, values and celebration calendar

Health and wellbeing

• Mental health support through Open Up, including access to online therapy sessions
• Allies and champions groups
• Mental Health First Aiders and awareness training for our managers
• Our office kitchen is stocked with healthy drinks and snacks to keep you going
• Workplace pension contributions
• ClassPass membership: monthly credits to spend on fitness classes, yoga and much more!

Growth & Development

• A flexible training framework for every stage of your career development through our Bloom & Learn programme
• Internal & external Speaker Sessions on a variety of different inspirational topics

Moments that matter

• We love having lunch together! We offer daily fresh and healthy lunch options at our locations in Amsterdam and Amstelveen,
• Social & wellbeing monthly calendar
• We love to celebrate birthdays, anniversaries and other important milestones!
• Summer and End of Year events, team lunches and post-peak celebrations
• Irresistible discounts on our products, blooms & subscriptions!

Getting hired

We know that job searching can be daunting, and we want to do everything we can to ensure that your experience with us is a good one. Interviewing is a 2-way process, and we’re keen to answer all of the questions you have, so that you can be sure (and excited!) that we’re the right move for you.

We believe in leading change for good, so do let us know if there’s anything we can do to support your application process. Also, if you have any feedback, please help us to improve our candidate experience by sharing (anonymously) here.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analysing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.