Product manager in traveler messaging

Booking; Amsterdam; Hybrid; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work model

Up to 20 days abroad per year

Product discounts (up to 1,400 per año

Booking wallet credits

Genius Level 3 status

Job summary

Booking.com is seeking a Product Manager to own the Traveler Messaging Platform, coordinating requirements, prioritization, releases, QA, and stakeholder management. You will monitor platform performance and collaborate with engineering and operations to drive improvements, balancing business impact with technical constraints.

The role emphasizes learning technical concepts, strong communication, and analytical thinking in a cross-functional team, with hybrid work and generous leave options.

Qualifications

• 2+ years of experience in platform product management driving outcomes.
• Strong stakeholder management across diverse groups.
• Clear written and verbal communication for multiple stakeholders.
• Strong analytical, problem-solving and data interpretation skills.
• Ability to work effectively in cross-functional teams.

Responsibilities

• Lead the full product development cycle for Traveler Messaging Platform, from requirements gathering to releases.
• Be responsible for platform performance metrics.
• Monitor outcomes and health, collaborating with engineering and operations to prioritize improvements.
• Prepare and present cases for platform improvements and business enablement.
• Drive alignment of product work across marketing and other units.
• Learn technical concepts, ask questions, and translate input into product decisions (coding or API troubleshooting not required).

Skills

Platform Product Management

Stakeholder management

Communication

Analytical thinking

Problem solving

Team collaboration

Job description

At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.

• Responsible for the full product dev cycle of Traveler Messaging Platform, including requirements gathering, impact assessment, prioritization, releases, QA, collaborative stakeholder management, proactive risk management.
• Be responsible for the platform performance metrics.
• Monitor product outcomes and product health, and work with engineering and operational partners to investigate issues and prioritize improvements.
• Preparing and presenting cases for the platform improvements, business enablement and issue resolution.
• Drive alignment of product work across marketing and other business units, including engineering and other cross-functional partners.
• 2+ years of proven experience in platform Product Management capable of driving independently.
• Ability to learn technical concepts relevant to your product, ask clear questions, understand constraints and trade-offs with engineering partners, and use that input in product decisions. Coding, API troubleshooting, or writing technical documentation is not required.
• Excellent stakeholder management skills. Past experience with managing large amounts of stakeholders.
• Excellent communication skills - being able to communicate effectively both strategic vision and specific details to various stakeholders, from leadership to individual team members and the tech. Being able to write clear and concise product requirements, status updates and product results.
• Strong analytical skills - Able to interpret data and trends, diagnose problems, and recommend effective action plans to resolve issues.
• Strong problem-solving skills demonstrated by the ability to structure issues and analyze alternative solutions.
• Strong teamwork and collaboration skills are essential.
• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit