Product Manager - iD Cloud

Nedap; Groenlo; Hybrid; EUR 48,000 - 67,000; Full time

Benefits offered by this job

13th month

Pension plan

Profit sharing

Nedap shareholder opportunity

Flexible working hours / work-life

Job summary

Nedap is seeking a Product Manager for iD Cloud Store to translate retailer needs into roadmap priorities. You will speak with customers and store staff, turning insights into concrete product directions and decisions.

You will work with development and success teams across borders to ensure scalable, value-driven outcomes. You will explore how to make store operations more configurable and data-driven, helping the platform provide context to store associates and decisions.

Qualifications

• Experience in Product Management, Product Ownership, or comparable role within software or technology.
• Direct experience working with customers or users and turning learnings into product decisions.
• Ability to identify scalable solutions across multiple customers and products.
• Sufficient technical affinity to work with software development teams and understand trade-offs.
• Fluent English due to an international customer base.

Responsibilities

• Discover what matters by speaking with retailers and store associates and uncovering underlying problems.
• Translate customer patterns into product problems, hypotheses, and potential solutions.
• Test ideas early using conversations, concepts, and prototypes to validate fit with how people work.
• Shape product direction by combining insights with iD Cloud store priorities and roadmap.
• Collaborate with development, customer success, and other teams to bring context to technical decisions.

Skills

Product Management

Customer interviews

Problem-solver

Technical affinity

English communication

SaaS/IoT/retail tech

Job description

What are you going to do?

From customer problem to product direction: discover what international retailers really need and help decide what we build next.

A lot happens inside a store: products arrive, move, sell, or sometimes go missing. With iD Cloud, we help international retailers understand what is happening across their stores and make everyday store operations simpler and smarter. We do this through a combination of cloud software, mobile applications, data, and RFID technology.

As Product Manager - iD Cloud, you explore the challenges retailers face and identify which problems are worth solving. You speak directly with customers and users, ask thoughtful questions, and bring different perspectives back to the underlying problem. Together with your colleagues, you turn those insights into product choices and help shape the roadmap for iD Cloud Store.

There is still plenty to explore. We want to better support high-volume store operations, make our solutions more configurable, and use the data within iD Cloud in smarter ways. In the future, our software should not only show store associates what is happening, but increasingly provide the context they need to decide what to do next. You help determine what we develop and why. Rather than treating every customer request as a feature, you look for underlying problems and solutions that can work across multiple international retailers.

Your responsibilities

Discover what matters

You speak with retailers and store associates, ask probing questions, and uncover the problem behind an initial request or proposed solution.

Turn insight into opportunity

You identify patterns across customers and translate them into product problems, hypotheses, and potential solutions.

Test ideas early

You use conversations, concepts, and prototypes to learn whether a solution genuinely fits the way people work.

Shape product direction

You combine customer insights with the direction of iD Cloud and contribute to roadmap choices and priorities within Store.

Connect customers and technology

You work closely with development, bringing the user context while understanding technical possibilities and trade-offs well enough to make stronger product choices together.

Your team

You will join the Product Management team within iD Cloud. Across different product areas, we explore how we can better support retailers and turn what we learn in the market into clear product choices.

You will have plenty of direct contact with international customers and the freedom to investigate problems yourself. You work with other Product Managers as well as colleagues across development, Customer Success, and other teams around iD Cloud. This allows you to combine different perspectives while taking ownership of your own product area.

The way we work is evolving too. We want Product Management to increasingly focus on customers, discovery, and product direction. This gives you space not only to address today's challenges, but also to explore what retailers will need from iD Cloud next.

What's in it for you?

We have the ambition, and the opportunity to shape the future. And we need people with the drive to turn that into meaningful impact. You get the chance to contribute to something truly unique, alongside more than 1,000 driven and like-minded colleagues.

From day one, you help us fulfill our purpose: Technology for Life. The way you grow, take initiative, and deliver impact helps bring that purpose to life. We shape what's next. Together.

• Compensation: Matching your knowledge and experience. The range for this role is between € 4.300 and € 6.000 gross per month based on full-time employment of 38 hours.
• Financial benefits: a 13th month, a solid pension plan, profit sharing, and the opportunity to become a Nedap shareholder.
• Space and trust: you coordinate your own working hours and vacation days in consultation with your colleagues to achieve a healthy work-life balance.
• Professional challenge: space to explore new ideas, work on challenging products, and collaborate with more than 1,000 driven and like-minded colleagues.
• Development opportunities: you take the lead in your personal and professional growth within Nedap.

Required skills

When a customer says, "We need this feature," your first instinct is to understand why. You want to know what is really happening, why it is a problem, and whether other customers experience the same thing. You listen carefully and ask thoughtful questions, while also being comfortable introducing a different perspective. You can then bring structure to what you have learned and make it concrete enough to support clear product decisions.

• You have experience in Product Management, Product Ownership, or a comparable role within software or technology.
• You have experience working directly with customers or users and turning what you learn into product decisions.
• You can move beyond individual requests and identify solutions that can scale across a broader product and multiple customers.
• You have enough technical affinity to work effectively with software development teams and understand technical possibilities and trade-offs.
• You communicate comfortably in English because of the international nature of our customer base.
• Experience with SaaS, enterprise software, IoT, retail technology, or products that combine hardware and software can help you understand our context faster, but it is not required.

Good to know: You are available for 32-38 hours per week. Hybrid working is common at Nedap, and you and your team can coordinate your working hours to achieve a good work-life balance. You will be present at our Nedap Campus in Groenlo at least 2 times per week.

And beyond your experience, it is important to us that you identify with our culture and values and are eager to contribute to our purpose of creating Technology for Life.

About Nedap

Nedap is a global leader in Digital Twin Technology, bridging the physical and digital worlds in Retail, Healthcare, Livestock, and Security. Guided by our Technology for Life philosophy, we create smart, sustainable solutions that help people and organizations thrive in a rapidly changing world. With over 1,000 colleagues, we shape the future with meaningful innovations.