Product Director: Conversational AI & Pharma Advisory

Redcare Pharmacy; Netherlands; Remote; EUR 120,000 - 180,000; Full time

Job summary

Redcare Pharmacy in Utrecht seeks a Product Director for Conversational AI to lead the shift toward AI-powered customer service and advisory. You will own the end-to-end product strategy across chat, voice, and self-service and build fast, accurate, safe solutions in a healthcare context.

You will lead a team of Product Managers and collaborate with operations, engineering, and data science to scale customer interactions while upholding patient safety and regulatory standards.

Job description

Redcare Pharmacy in Utrecht seeks a Product Director for Conversational AI to lead the shift toward AI-powered customer service and advisory. You will own the end-to-end product strategy across chat, voice, and self-service and build fast, accurate, safe solutions in a healthcare context.

You will lead a team of Product Managers and collaborate with operations, engineering, and data science to scale customer interactions while upholding patient safety and regulatory standards.