Pro Customer Service/Sales

The Home Depot; Amsterdam; On-site; EUR 30,058 - 42,940; Full time

Job summary

A home improvement retail company is seeking a Pro Customer Service Sales representative in Amsterdam. This role focuses on delivering exceptional service to professional customers, including contractors and property owners. You will build relationships, drive sales through product knowledge, and meet monthly sales goals. Ideal candidates should have customer service or sales experience, excellent communication abilities, and the capacity to multitask effectively. Competitive salary offered.

Qualifications

• Experience in customer service or sales, preferably in the home improvement or construction industry.
• Strong product knowledge and ability to make tailored recommendations.
• Excellent communication skills and professional demeanor.

Responsibilities

• Build and maintain professional relationships with Pro customers.
• Proactively drive sales by leveraging product knowledge and loyalty programs.
• Provide outstanding service based on unique project needs.

Skills

Customer service experience

Sales experience

Strong product knowledge

Excellent communication skills

Ability to work in a fast-paced environment

Bilingual communication skills

Job description

Pro Customer Service Sales

The Home Depot

Location: Amsterdam, NY

Salary: $35,000.00-$50,000.00

Employment type: Full-time

Seniority Level: Not Applicable

Join the Pro Customer Service/Sales Team at The Home Depot. This team delivers an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Responsibilities

• Build and maintain professional relationships with Pro customers.
• Proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations.
• Provide outstanding service based on unique project needs.
• Assist at the Pro Desk, load materials, manage deliveries, or offer specialized paint and product knowledge.
• Monitor inventory, execute sales initiatives, and uphold the highest standards of customer service and safety.
• Collaborate with team members to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors.
• Meet monthly sales goals and other metrics to drive sales in the store.

Qualifications

• Experience in customer service or sales, preferably in the home improvement or construction industry.
• Strong product knowledge and ability to make tailored recommendations.
• Excellent communication skills and professional demeanor.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Bilingual communications skills preferred at certain locations.