Planner

DNV Germany Holding GmbH; Rotterdam; On-site; EUR 42,000 - 62,000; Full time

Job summary

DNV Germany Holding GmbH seeks a proactive Planner to serve as the liaison between customers, auditors, and internal teams within the Process Industry & Construction sector. You will ensure audits are scheduled accurately, with the right expertise, and aligned with client requirements.

The role combines planning, coordination, and customer interaction in a dynamic environment with significant growth opportunities.

Qualifications

• Experience in planning audits and coordinating between customers and auditors.
• Strong organizational and time-management skills.
• Ability to communicate clearly with stakeholders across functions.

Responsibilities

• Act as the central link between customers, auditors, and internal stakeholders.
• Plan and coordinate auditor utilization to minimize travel and maximize efficiency.
• Ensure audits are conducted on time with the appropriate expertise and resources.
• Develop knowledge of certification schemes within Process Industry & Construction.
• Operate and become proficient with multiple audit support systems daily.
• Support organizations in achieving their objectives and uphold service quality.

Skills

Planning

Coordination

Customer liaison

Process understanding

Tools

ERP systems

Audit software

Job description

Planner

Sector Process Industry & Construction

DNV is one of the world's leading certification bodies. We help organizations assure the performance of their products, people, facilities, and supply chains through certification, verification, assessment, and training services. Together with our customers, we build sustainable business performance and create trust among stakeholders across a wide range of industries.

Due to the growing demand for our services, we are looking for a Planner to join our Process Industry & Construction sector. In this versatile role, you will act as the link between customers, auditors, and internal stakeholders. You ensure that audits are carried out at the right time, with the right expertise, and in accordance with agreed requirements.

You will combine planning, coordination, and customer interaction in a dynamic environment where no two days are the same. In return, you will enjoy a high level of responsibility, work closely with experienced colleagues, and have plenty of opportunities to develop your career within an international organization.

About the Process Industry & Construction Sector

Within this sector, we work closely together and share a passion for certification, quality, and safety. Together, we support our customers in improving their performance and complying with relevant standards and certification schemes.

Our auditors achieve this by conducting audits in the areas of Quality Management (ISO 9001), Occupational Health & Safety (ISO 4501), and Environmental Management (ISO 14001), as well as schemes such as Blik op Werk, SCL, and PSO. Our technical colleagues contribute by managing certification schemes, conducting reviews, and providing technical support and expertise to the team.

As a Planner, you are the central point between customers and auditors. You ensure that the entire operational planning process runs smoothly, accurately, and on time, allowing both customers and auditors to focus on what they do best.

What Will You Do?

This is a dynamic and diverse role with a broad range of responsibilities:

• Support: You are one of the key points of contact for a selected group of auditors and customers within the sector.
• Planning and Coordination: You ensure the optimal utilization of auditors while minimizing travel time as much as possible.
• Customer Satisfaction: You are a central link within the sector and coordinate activities between auditors and customers. In doing so, you have a direct impact on customer satisfaction.
• System Expert: We work with several systems to support our customers. You will use these systems daily and become one of our experts.
• Scheme Specialist: By working within this sector, you will develop and maintain knowledge of one or more certification schemes within the Process Industry & Construction portfolio.
• Continuous Learning and Development: This is a role in which you can truly grow. You will be challenged, develop new skills, and continuously expand your knowledge. You will gain insight into our audit processes and service portfolio and may even have the opportunity to join an auditor during an audit.
• Making a Difference: You support organizations in achieving their objectives and contribute directly to their success.
  • We Care: Our customers are at the heart of everything we do.
  • We Dare: We believe that transparency and quality help our customers perform better.
  • We Share: We share knowledge, insights, and expertise with each other and with our customers.
• Flexible Working: We do not have fixed working hours. You can start your workday between 7:30 AM and 9:30 AM. While customer availability is important, we offer flexibility in how and where you work. Your office location will be Barendrecht, but you will have the opportunity to combine office-based and remote working.
• Career Growth: At DNV, we actively promote internal development. Many of our colleagues build long-term careers within the company. Combined with our continued growth, this role offers excellent opportunities for professional development and advancement.

Working for an Organization that Lives Its Values: