People Business Partner, EMEA

Flexport; Amsterdam; On-site; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Catered lunches

Commuting allowance

25 vacation days

Health insurance

Pension plan

Equity program

Employee Assistance Program

Parental leave

Job summary

Flexport is seeking a People Business Partner to provide comprehensive HR support across its growing region. You will build and refine HR processes, respond quickly to manager requests, and guide employees through lifecycle events while following SOPs.

You’ll be a trusted partner to leaders, handling employee relations, compliance, and performance management, balancing efficiency with strong relationships and policy guidance.

Qualifications

• 5+ years of HR experience in a hands-on, operational role across multiple countries.
• Deep understanding of labor law in the Netherlands and the UK; other EU countries are a plus.
• Strong attention to detail with a process and SOP mindset.
• Resilient, proactive, and able to prioritize in a fast-paced environment.
• Excellent verbal and written communication; ability to work with leaders and teams.

Responsibilities

• Be the first point of contact for manager requests and guide onboarding, mobility, absence, and offboarding per SOPs.
• Apply local labor laws in daily cases and maintain regulatory compliance in multiple regions.
• Provide guidance on performance management and support review cycles.
• Manage employee relations matters and foster relationships with leaders and staff.
• Support policy guidance and participate in ongoing HR projects and change implementations.

Skills

HR experience

Labor law knowledge

Communication skills

Analytical skills

Multinational experience

Tools

Workday

HR technologies

Job description

About Flexport

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes - from emerging brands to Fortune 500s - use Flexport technology to move more than $19B of merchandise across 112 countries a year.

About Flexport

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes - from emerging brands to Fortune 500s - use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Job Description

The People Team at Flexport is a strategic partner in driving business success through our most important asset - our people. We strive to deliver talent strategy, leadership development, and exceptional employee experiences that enable our teams to thrive. Guided by our values, we empower our internal clients, build for the long term, act with an entrepreneurial spirit, and simplify complexity to create scalable, high-impact solutions. Above all, we win as a team - collaborating across the organization to help everyone grow and perform at their best.

The Opportunity

We're seeking a People Business Partner to provide comprehensive HR support across our growing region. This isn't just about maintaining; it's about building and refining HR processes that empower our rapidly expanding workforce. Your focus: answering manager requests quickly and accurately, and guiding them through employee lifecycle events, working within established SOPs. You'll be responsible for a wide spectrum of HR functions like employee relations, compliance, and performance management. You’ll be a seasoned, confident partner to your leaders: someone who knows what needs attention now, what can be handled quickly, and how to balance efficiency with building lasting relationships.

Key Responsibilities

• Day-to-day manager support and Employee Lifecycle: Be the first point of contact for manager requests. Guide leaders through onboarding, internal mobility, absence management and offboarding, following our SOPs. Keep processes swift and transparent, and continuously review and improve them.
• Ensure Compliance: Apply local labor law in day-to-day cases in the countries we operate in, thus minimizing legal risks and ensuring regulatory compliance. Work in partnership with the legal department as necessary and proactively address any potential legal or compliance risks in accordance with the latest changes in labor laws and regulations.
• Performance Management: Provide managers with essential guidance on handling performance-related matters and support the review cycles. Oversee the performance appraisal process to ensure its effectiveness.
• Employee Relations: Act as a trusted point of contact for employees and management regarding employee relations matters. Manage employee relations issues and develop relationships with leaders, employees and peers across the offices to facilitate and promote an environment that attracts and retains diverse talent
• Policy Guidance: Assist in ensuring the application of company policies and procedures align with local needs, labor laws and regulations, reflect best practices, and support organizational goals. While the role isn't policy enforcement-centric, you'll occasionally work with the HR leadership team to provide guidance on policy matters when necessary.
• Projects: Support recurring projects such as the twice-yearly review cycle, ad hoc requests and legal change implementation.

Qualifications

• 5+ years of HR experience in a hands-on, operational role, ideally across multiple countries
• Deep understanding of labor law in the Netherlands and the UK. Additional EU countries are a plus.
• Strong attention to detail and a natural affinity for processes and SOPs
• Hands-on and resilient: able to prioritise and stay decisive in a fast-paced, deadline-driven environment
• Exceptional people skills: handle sensitive matters with tact, and be confident enough to push back constructively
• Proficiency in HRIS (Workday or similar) and other HR technologies
• Excellent verbal and written communication
• Analytical and problem-solving skills

What you can expect in return

• An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a thriving multinational environment and expanding region
• Daily catered lunches incl. vegetarian options, breakfast, snacks and soft drinks available in our office on daily basis
• Commute expenses: Flexport will cover home-office commuting costs for employees living outside of Amsterdam
• 25 working days as vacation days based on full time employment.
• Health insurance: Flexport offers a collective health insurance plan including a basic package and any available additional packages. Your monthly premium is fully paid by Flexport.
• A defined pension contribution scheme
• Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success.
• Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members
• Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child.

Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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