Northern Europe Regional Support Manager - Remote

Axon; Netherlands; Remote; EUR 90,000 - 130,000; Full time

Job summary

Axon is seeking a Regional Support Manager for Northern Europe, based in the Netherlands, to drive customer success and technical adoption of Axon products across public safety and related sectors. You will coordinate with customers, delivery partners, and sales to enable successful deployments and ongoing value.

This role requires deep technical know-how, fluency in Dutch and English, up to 40% travel, and the ability to collaborate across teams.

Qualifications

• Fluent with Dutch and English written and spoken.
• Proven ability to drive customer success adoption.
• Strong technical foundation in networking, SaaS, and enterprise apps.

Responsibilities

• Be the technical expert across Axon ecosystem for Northern Europe.
• Serve as liaison between Axon, customers and delivery partners.
• Manage requests, tickets and RMAs through entire adoption lifecycle.
• Collaborate with sales to support existing customers and expand adoption.

Skills

Technical stewardship

Customer success

Cross-functional collaboration

Managed services

Technical troubleshooting

Dutch English fluency

Travel coordination

Tools

Salesforce

Trello

MS Office

Active Directory

Job description

Axon is seeking a Regional Support Manager for Northern Europe, based in the Netherlands, to drive customer success and technical adoption of Axon products across public safety and related sectors. You will coordinate with customers, delivery partners, and sales to enable successful deployments and ongoing value.

This role requires deep technical know-how, fluency in Dutch and English, up to 40% travel, and the ability to collaborate across teams.