Miu Miu Stock Controller, de Bijenkorf (M/F/D)

MIU MIU; Amsterdam; On-site; EUR 26,000 - 38,000; Full time

Job summary

Prada Group, a leading luxury house, seeks a Warehouse/Stock Assistant for its Amsterdam operations. You will support the Stock Manager in warehouse management, ensure proper handling of goods, and uphold KPI-driven guidelines and company procedures.

You will manage goods receipt, storage, transfers for shop and e-commerce, and organize packaging, displays, and inventories. Fluency in English and the ability to work both in a team and independently are essential.

Qualifications

• Experience with luxury or premium brands in a retail environment.
• Understanding of luxury customer service standards.
• Experience building lasting client relationships.
• Ability to work well in a team and autonomously.
• Excellent communication and interpersonal skills.
• Fluent in English.

Responsibilities

• Care for products following company guidelines and protect stock.
• Manage daily goods receipt and storage per procedures and KPI targets.
• Prepare products for sales floor and special areas to optimize timing.
• Coordinate shop-to-shop and returns transfers according to timelines.
• Handle E-Commerce flow (Prada.com and e-tailers) meeting service levels.
• Process flow of damaged or non-sellable products (On Hold, etc.).
• Organize packaging, stationery, and display objects, both physically and in IT.
• Assist in organizing display items and uniform/gift flows.
• Ensure proper protection and packaging for in-store and transfer shipments.
• Apply company guidelines for security and documentation in theft events.
• Support investigations of system negatives and stock discrepancies.
• Record product movements in the IT system and maintain archives monthly.
• Assist in physical and cycle inventories and warehouse upkeep.
• Support store operations by coordinating warehouse activities and space optimization.
• Ensure warehouse cleanliness and security, and collaborate with Store/Operations teams.

Skills

Luxury brand experience

Luxury customer service

Client relationship skills

Team and independent work

Communication and interpersonal skills

Fluency in English

Job description

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church's, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.

JOB PURPOSE

You support the Stock Manager in all the responsibilities related to the warehouse management and in providing services to the Store.

You ensure the correct handling of goods in store, complying with the KPI's and guidelines and company procedures for the care of the product.

The successful candidate will be expected to start on 1 March 2027.

KEY RESPONSIBILITIES

• Ensure the care and protection of the product according to company guidelines
• Day-to-day management of goods receipt and storage in line with company procedures and criteria, preparing products to be brought to the sales floor and in special areas while optimizing the timing efficiency
• Prepare shop-to-shop and returns transfers in compliance with company guidelines and timelines
• Prepare the flow of E-Commerce orders (Prada.com or e-Tailers) making sure to guarantee the required service levels
• Prepare the flow of the damaged products, not sellable product (On Hold, Consignment ...), products under repair
• Organizes the Packaging and Stationery physically and on the IT systems
• Organizes the Display objects system
• Participate in the correct management of Uniforms flow
• Participate in the correct management of correct flow of Gifts flow
• Correct protection and packaging of the product both inside the store and for transfers, including E-Commerce shipments
• Ensure that the company guidelines are adopted in the event of theft, especially in terms of communication and documentation produced
• Support in the prompt investigation in the event of system negatives
• Manage the flow of the product and the related documentation, recording their movement in the IT system
• Participate in the organization and execution of the Physical and Cycle Inventories of the finished product and accessory locations (packaging / stationery and Engineering materials) respecting the company timing
• Support the management of the warehouse activities related to sales
• Ensure security and cleanliness of the warehouse
• Support Stock Manager in optimizing and rationalizing all available spaces (in collaboration with the Store Manager and the Store Operations Manager)
• Support Sales Associates in the sales process and collaborates with the Visual Merchandising team in case of need
• Maintain contacts and relationships with the providers used
• Keep updates and organizes the archive monthly basis
• Comply with KPIs updates, guidelines and company procedures from the relevant Store Operations Manager, from the Store Manager or from the Headquarters

KNOWLEDGE AND SKILLS

• Similar experience within a luxury or premium brand
• Understanding of luxury customer service
• Experience in building a long-lasting relationship with clients
• Being able to work in a team as well as alone
• Excellent communication and interpersonal skills
• Fluency in English

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.

Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.