Manager, Cloud Infrastructure & DevOps

Thales Group; Amersfoort; Hybrid; EUR 120,000 - 180,000; Full time

Job summary

Thales Group in Amersfoort seeks a Manager for Cloud Infrastructure & DevOps to lead a team delivering secure, scalable cloud services across AWS and GCP.

You will advance DevOps, SRE, and AIOps practices, own CI/CD, IaC, and automation, and partner with engineering, security, and service teams to meet SLA commitments and growth objectives.

Qualifications

• 5+ years deploying and supporting large-scale cloud applications in production.
• 5+ years with infrastructure automation and DevOps tooling including Terraform, Helm/Ansible, GitLab pipelines, and Python.
• Deep expertise with Kubernetes (e.g., K8s, OpenShift) in production.
• Strong understanding of change management, SLA/uptime commitments, operational playbooks, and escalation workflows.
• Experience operating production systems at scale in AWS and/or GCP.
• Strong knowledge of distributed systems (REST APIs, microservices) and data stores (relational/NoSQL).
• Strong Linux/Windows fundamentals and solid understanding of cloud security best practices.
• Excellent communication and ability to lead in a geographically distributed environment.

Responsibilities

• Lead, coach, and grow a team of Cloud/DevOps engineers; drive hiring, onboarding and performance.
• Own end-to-end cloud infrastructure operations across AWS and GCP; ensure resilience and security.
• Drive modernization with cloud-native architectures, containers, platform engineering, and zero-trust.
• Design and govern CI/CD, IaC, and automation frameworks; oversee Terraform, Helm, Ansible, and GitLab.
• Establish observability, incident response, and SRE practices with SLIs/SLOs and post-incident reviews.
• Lead adoption of AIOps for MTTR improvement and automated remediation.
• Collaborate with R&D, Security, Customer Success, Sales Engineering; represent Operations in audits.

Skills

People leadership

Cloud deployment in production

Infrastructure automation

DevOps tooling

Terraform

Helm/Ansible

GitLab CI/CD

Python

Kubernetes

OpenShift

SRE practices

Observability

AI/ML Ops awareness

Security best practices

Education

Bachelor’s degree in Computer Science or Engineering

Tools

Terraform

Helm

Ansible

GitLab CI/CD

Kubernetes

OpenShift

Job description

## Manager, Cloud Infrastructure & DevOpsApply: Hybrid: Amersfoort CDI: Full time: Posted Today: R0326148Location: Amersfoort CDI, Netherlands# **Position Summary**Thales delivers cloud-based authentication and identity services to high-profile customers who depend on uncompromising security and availability. We are expanding our leadership team to scale and continuously improve IAM services for North American customers. You will lead a team responsible for cloud infrastructure, automation, and service reliability. You will advance DevOps, SRE, and AIOps practices to deliver secure, scalable services across AWS/GCP, partnering closely with Engineering, Security, Service Desk, and customer-facing teams.# **Key Responsibilities & Leadership Impact****Leadership & Team Management*** Lead, coach, and grow a team of Cloud/DevOps engineers; drive hiring, onboarding, performance management, and career development.* Set and track OKRs, manage priorities, and align execution with IAM Services objectives.* Build a culture of ownership and operational excellence, partnering with global engineering leaders on standards and the long-term cloud roadmap.**Cloud Infrastructure Ownership*** Own end-to-end operations of the IAM cloud platform across AWS and GCP, ensuring resilience, scalability, performance, and security.* Drive modernization with cloud-native architectures, container orchestration, platform engineering, and zero-trust principles.* Lead roadmap planning, capacity management, and cost/efficiency optimization to meet growth and SLA commitments.**DevOps, Automation & Platform Engineering*** Lead the design and governance of CI/CD, Infrastructure as Code (IaC), and automation frameworks that enable safe, repeatable change.* Own implementation and lifecycle of tooling such as Terraform, Helm, Ansible, and GitLab CI/CD.* Enforce secure engineering standards and reusable patterns through reviews, automation, and continuous improvement.* Establish best practices for observability, incident response, and SRE (SLIs/SLOs, error budgets, post-incident reviews).**AI, AIOps & Intelligent Operations*** Lead adoption of AIOps to improve MTTR and reliability through anomaly detection, noise reduction, predictive capacity planning, and automated remediation.* Partner with architects to support AI workloads and enable LLM-assisted operations (runbooks, incident summaries, knowledge search) with secure data access and scalable infrastructure.* Champion responsible AI with clear governance, auditability, and secure-by-design practices aligned to Thales and customer requirements.**Operational Excellence*** Ensure 24/7 availability of critical IAM services through strong L2/L3 support, operational readiness, and measurable outcomes.* Own on-call and escalation frameworks; continuously improve reliability, change management, and release safety.* Lead incident management end-to-end: coordination, stakeholder communication, root cause analysis, and systemic corrective actions.**Cross-Functional & Customer Engagement*** Collaborate with R&D, Security, Customer Success, Sales Engineering, and Service Desk to deliver reliable outcomes for customers and complex deployments.* Join customer engagements as needed (architecture reviews, escalations) to represent Operations leadership and reinforce customer trust.* Represent Cloud Operations in strategic planning, audits, risk management, and executive communications.**Minimum Qualifications*** People leadership experience managing and developing technical teams (coaching, feedback, delivery accountability).* 5+ years deploying and supporting large-scale cloud applications in production.* 5+ years with infrastructure automation and DevOps tooling including Terraform, Helm/Ansible, GitLab pipelines, and Python.* Deep expertise with Kubernetes (e.g., K8s, OpenShift) in production.* Strong understanding of change management, SLA/uptime commitments, operational playbooks, and escalation workflows.* Experience operating production systems at scale in AWS and/or GCP.* Strong knowledge of distributed systems (REST APIs, microservices) and data stores (relational/NoSQL).* Strong Linux/Windows fundamentals and solid understanding of cloud security best practices.* Excellent communication and ability to lead in a geographically distributed environment.**Preferred Qualifications*** Bachelor’s degree in Computer Science, Engineering, or related field.* Experience with AIOps, observability, and SRE and/or platform engineering practices.**Interested?**Apply now. We look forward to receiving your application.